What are the responsibilities and job description for the System Sales Representative- Commercial/ Residential position at Eagle Fire?
About Us:
Since 1987, Eagle Fire Inc. has been a trusted leader in fire protection and life safety services. We provide comprehensive solutions—from fire alarm and sprinkler systems to access control, special hazards, and fire extinguishers—serving commercial, industrial, government, and mercantile facilities.
Join Our Growing Team:
As we expand across VA, NC, SC, GA, AL, TN, and TX we're enhancing scheduling consistency and ensuring faster customer response times. Join us for ample promotional growth and career advancement opportunities in the dynamic field of fire protection and life safety.
BENEFITS:
- $2,000 Employee Referral Program
- Relocation Assistance
- 401K W/ Company Matching after 1 year of Tenure
- Apprenticeship available
- Boot Reimbursement 1x a year
- Dental Insurance
- Direct Deposit
- Employee Assistance Program
- Flexible Spending Accounts
- 10 Paid Holidays
- Life Insurance
- Long Term Disability Insurance
- Medical Insurance
- NICET Test reimbursement
- PTO
- Short Term Disability Insurance
- Tuition Reimbursement
- Uniforms Provided
- Vision
Position Summary:
Eagle Fire Inc. is seeking a motivated and personable Security Sales Representative to drive new business within the residential and small business security market. In this role, you will identify prospective customers, present tailored security solutions, and build lasting relationships that support Eagle Fire’s continued growth. This is an excellent opportunity for a self-starter with a passion for sales and customer service to grow their career with an established, expanding company.
Key Responsibilities:
- Generate new sales opportunities within residential and small business markets through prospecting, referrals, networking, and lead follow-up.
- Conduct on-site or virtual consultations to assess customer security needs and recommend appropriate systems and services.
- Present, promote, and sell security solutions including alarm systems, access control, video surveillance, and related life-safety products.
- Prepare accurate quotes, proposals, and cost estimates, clearly explaining pricing, equipment options, and contract terms to customers.
- Act as the primary point of contact for customers within the assigned territory, resolving service concerns, identifying opportunities for expanded services, and ensuring overall customer satisfaction.
- Build and maintain a strong sales pipeline and maintain all sales documentation in the Salesforce CRM platform as required.
- Track and report sales activity and results as required by the VP of Sales and maintain sales production volume to support the region’s targets and objectives.
- Conduct periodic review, audit, and assessment of customer accounts prior to renewal, when directed.
- Coordinate with installation and operations teams, providing follow-up support on proposals, submittals, drawings, and other materials related to service delivery.
Qualifications:
- 2–5 years of sales experience required, ideally in security, alarm, home services, or a related field.
- Minimum two (2) years of college experience, or seven (7) years of experience in fire protection/security systems, or an equivalent combination of education and experience.
- Minimum NICET Level II certification in the applicable field required, or the ability to obtain Level II certification within the first year of employment.
- Strong communication, negotiation, and interpersonal skills with a customer-first mindset.
- Self-motivated, goal-oriented, and comfortable working independently to manage sales territory.
- Valid driver’s license and an acceptable driving record.
- Ability to pass a background check and drug screening
In compliance with the Drug-Free Workplace Act of 1988, we maintain a drug-free workplace and operate a Drug-Free Workplace program. Eagle Fire Inc. is an Equal Opportunity Employer.