Assistant Manager - Self Storage

Part-Time Assistant Manager / Customer Service Representative
Self Storage Facility – Wasilla & Eagle River, AK
Eagle Eye Secure Storage
$21–$23 per hour | Part-Time | ~20 hours per week

Job Type

Part-time
Flexible schedule
Floating / Multi-location

Expected Start Date: May 2026

About Eagle Eye Secure Storage

Eagle Eye Secure Storage is a locally owned self-storage company serving the Mat-Su Valley and Eagle River areas. We provide clean, secure storage units, excellent customer service, and dependable facility management. Our team delivers franchise-level operations with the care and values of a family-owned business.

We are hiring a Part-Time Assistant Manager / Customer Service Representative to support daily operations at our self storage facilities and provide coverage across multiple locations when needed.

Job Summary

The Assistant Manager (Part-Time) supports customer service, leasing, payments, office administration, and basic facility oversight across one or more self storage locations.

This role is ideal for someone seeking consistent part-time hours (2.5 days per week) with the flexibility to step into full-time hours temporarily when needed.

This position is a great fit for someone who is reliable, organized, and enjoys helping customers while working independently.

Schedule & Availability

Two full weekdays per week (example: Thursday & Friday) – 9:00 AM to 5:00 PM
Saturday: 10:00 AM – 2:00 PM

Average: ~20 hours per week (steady)

Additional Availability Required:
Ability to cover full-time hours on a temporary basis
Coverage may range from one day up to 1–2 weeks
Advance notice provided whenever possible

Floating Position – work at Wasilla and Eagle River locations

Key Responsibilities

• Provide customer service for self storage tenants and prospective customers
• Lease storage units and process payments
• Answer phones, emails, and walk-in inquiries
• Maintain accurate digital records and customer accounts
• Monitor facility security systems and gate access
• Perform facility walk-throughs and basic property checks
• Keep the office clean, organized, and professional
• Assist with coverage at nearby locations as needed

Qualifications

1 year of customer service, office assistant, or assistant manager experience

Comfortable with computers, phones, and basic office software

Strong communication, organization, and time-management skills

Ability to work independently and take initiative

Valid driver’s license and reliable transportation

Dependable, professional, and detail-oriented

Pay & Benefits

Starting Pay: $21.00 – $23.00 per hour, based on experience and performance

Quarterly profit-sharing bonuses

Why Work With Us

Consistent part-time schedule
Flexible coverage opportunities
Supportive, respectful work environment
Clean, quiet, professional facilities

Long-term growth potential with a stable local companyWe believe our work matters and that how we serve people reflects our values. We hire based on character as much as skill, and we trust our team with real responsibility.

• Customer-First Service

“Do to others what you would have them do to you.”
Treat every customer with respect, patience, and care—especially when problems arise.

• Dependability & Honesty

“Whoever is faithful in little things will be faithful in large things.”
We rely on teammates who do the right thing even when no one is watching—whether that means picking up trash, following procedures, or owning mistakes.

• Efficiency & Precision

Work smarter, not harder. Follow established systems, communicate clearly, and report issues or errors promptly so we can continuously improve.

• Growth Mindset

Be willing to learn, improve, and serve both customers and teammates better over time.

We are growing quickly and work hard to provide some of the best storage solutions in Alaska, while maintaining a positive, professional, and supportive work environment.

If you align with these values and are excited about this opportunity, we encourage you to apply.

Pay: $21.00 - $23.00 per hour

Application Question(s):

• This position requires working two full weekdays and Saturdays (10am–2pm). Are you able to commit to this schedule consistently?
• This role also requires the ability to cover full-time hours temporarily (from one day up to 1–2 weeks) when other staff are out. Are you comfortable with this level of flexibility?
• This is a floating position between our Wasilla and Eagle River locations. Do you have reliable transportation and the ability to travel between locations as scheduled?
• Briefly describe your previous customer service or front-desk experience. What type of environment did you work in?
• What is your favorite local company to do business with? Why?
• What is your favorite national (non-local based) company to do business with? Why?

Work Location: In person

Salary : $21 - $23