Detention Deputy

Job Description Summary

The Hiring Range for this position is $54,351 - $66,221

Salary Range is $54,351-$82,707

The Human Resources Department is seeking a highly accomplished professional trainer to assist us in carrying out our mission of facilitating the delivery of the finest city services to the citizens of Goodyear by providing organizational leadership, and quality, impartial human resource services that exceed the expectations of our most valuable asset – our employees.

The Employee Development Specialist Will:

• Provide a comprehensive organizational employee learning and development program that enhances knowledge, skills and performance of the individual and City organization.
• Analyze, research, develop, design, administer, coordinate, organize implement, and conduct training programs and champion a continuous learning environment.
• Conduct learning needs assessments to identify individual, group, team, divisional, departmental, and organizational training opportunities. Plan, develop, and implement a comprehensive training and development strategy for the City.
• Develop curricula, programs, and materials for the training function.
• Conduct personalized classroom training, as well as coordinate new trends in training such as: computer based training programs, web deliverable training programs, distance learning programs, and multipoint broadcast systems, and facilitate alternative delivery methods for citywide learning programs.
• Foster the development of a learning organization and continuous learning environment, conduct research and recommend training to enhance organizational performance.
• Assist the departments by facilitating career development, workforce planning and succession planning by analyzing staff capabilities, projecting demands, identifying the gaps between the two, developing solutions and measuring the success of the solutions.
• Support organizational change and culture development to support the City’s values and mission.
  
  

Position requires a minimum of three years experience as a professional trainer of adult education; Associates Degree in Organization Development, Education, Human Resources, Business, or related field; a minimum of one year experience developing and teaching supervisory or management training programs; and one year experience facilitating succession planning.

View Full Job Description

The selected candidate will be energetic, strategic thinking and innovative with a strong desire to conquer new professional challenges in an organization that prides itself in engaging outstanding employees; be honest with high ethical standards; have successful record of achievement, leadership skills, analytical and problem solving skills, staff development and customer service skills, exceptional interpersonal relationship skills, a proven record of being a self-starter with the ability to work positively in a team environment; be able to communicate and be accessible to all employees at every level; and thrive in an environment of high volume with competing demands.

The ideal candidate for this position will possess a Bachelor’s Degree in Organization Development, Education, Human Resources, Business or related field. Have extensive supervisory development training experience and varied experience teaching HR related classes such as sexual harassment, equal employment opportunity, diversity awareness, discipline and corrective action, selection and interviewing, customer service and experience facilitating succession planning. Experience designing, planning, organizing, developing and implementing a comprehensive adult learning training program. Experience assessing skill gaps as a result of succession planning or workforce planning and developing classes to fill those needs. Demonstrated ability to evaluate the effectiveness of classes taught.

A resume must be included in order for your application to be considered.

EXAMINATION PROCESS

Only a Limited Number Of The Most Highly Qualified Applicants Meeting The City’s Requirements Will Be Invited For An Interview. Examination Process For This Position Will Include:

Panel Interview

Oral Presentation

Essential Functions

First Year Objectives

• Attend New Hire Orientation (NEO) – prepare a report of what was done well, information learned, recommendations for enhancements, and a plan of action of how it could be enhanced. - Month One
• Review historical report of training that has been done in the past 4 years. Review the greatest training needs. Keep this historical product up to date (training that has been conducted, cost, trainer, etc.). Review the city-wide training budget. Learn the procurement process and track budget expenditures. - Month One and Ongoing
• Complete weekly accomplishments and next weeks plan of action reports and monthly track the training division’s accomplishments and cost savings obtained through your efforts. Complete other reports as needed. - Month One and ongoing
• Attend a Council Meeting to be introduced to the City Council and then as appropriate. - Month One and Ongoing
• Attend city-wide department meetings initially to meet people and then attend as appropriate. - Month One and Ongoing
• Meet with department directors and their training designee to become familiar with each department’s future training efforts and needs. - Month One and Two
• Develop a plan of action to prioritize and fill the City’s and Department’s training gaps. - Month Three
• a. Develop a training needs inventory, prioritize them, and present a training action plan - Month Three b. Designate what training can be done internally by yourself or others and the estimated budget for external training. - Month Three
  
  

c. Obtain management approval of the plan. - Month Four

d. Submit budget training needs of the City for fiscal year 07-08. - Month Four

• Review and draft appropriate changes in existing training programs. - Month Five and Ongoing
• Meet with other cities to learn about their training efforts and to determine if we share services with other agencies. - Month Five
• Become familiar with the policy manual in order to be able to answer questions in the field. Also become familiar with Health, Dental, Vision, Life, and Short term disability programs to assist in answering questions for the employees. - Month Five and Ongoing
• Develop training curriculum beginning with Supervisor’s Academy, Customer Service and Labor Law Classes. - Beginning in Month Three
• Conduct and coordinate training for the City and various department. - Month Eight
• Advertise upcoming training and track training conducted and completed by course, employee, date etc. - Month Six
• Respond to requests for information and survey. - Month One and Ongoing
• Maintain training opportunities/resource files. - Month One and Ongoing
• Maintain, enhance and advertise the Training Library. - Month Ten
• Become a member of appropriate trade and professional organizations and attend training sessions as appropriate. - Month Eleven
• Distribute training tips to supervisors and employees through every communication possible (e-mail, City newsletters, flyers etc.) “Every day is a Training Day.” - Month Ten
• Review and make recommendations for appropriate changes to the Human Resources Administrative Guidelines. - Months Eight and Nine and Ongoing
• Prepare a step-by-step booklet of “how to” administer/manage all functions encompassed in this positions responsibility. - Month Seven and ongoing
  
  

FUTURE YEARS

Performance Measures – Basic Class for City-wide use

Return on Investment

Shared Services

Employee Development Specialist - Expectations

Knowledge:

• Classroom facilitation/instructional design and training
• Adult learning principles
• Techniques, principles and methods used in employee learning and development programs
• Principles and practices of high quality customer service and satisfaction
• Curriculum development
• Monitoring, evaluation and measurements of learning programs
• Training theories and principles
• Management practices and procedures
• Laws and policies relating to Human Resources
• Classroom facilitation / Instructional design and training
• Budget management
• Research methodology and techniques
• Project management
• Personal computers and related software
• Instructional design and training
• Performance measurement
• Succession and workforce planning
• Competency development
• Statistical analysis, methods and techniques
• Individual and group counseling, dynamics, techniques, and human behavior
• Current practices of organizational development and constructive problem solving
• Operation of a personal computer and job-related software applications for word processing, spreadsheets, database creation and maintenance, information storage, retrieval, and related tasks
• Use and maintenance of various audio visual equipment and other training materials
• English usage, grammar, spelling, and punctuation
• Current office practices and procedures
  
  

Ability To:

• Design, plan, organize, coordinate, develop and execute a comprehensive adult learning training program
• Foster and build a learning organization and a continuous learning environment
• Perform extensive independent research, analysis and present appropriate recommendations/findings
• Develop and make presentations
• Build business partnerships and establish trust relationships
• Manage comprehensive projects
• Accomplish objectives through innovative management techniques, promoting teamwork and continuous improvement.
• Take a leadership role in furthering the City’s values in the organization.
• Prepare clear, complete, accurate and logical written and oral reports and presentations effectively using proper sentence construction, grammar and punctuation.
• Work cooperatively in a team environment with managers, supervisors, and other City employees
• Deal tactfully and courteously with employees
• Establish and maintain effective working relationships with other City employees and supervisory personnel
• Listen and communicate clearly and concisely effectively (verbally and in writing) with a diverse group of people and establish and maintain effective working relationships with City employees, at all levels in the organization
• Identify complex problems and review related information to develop and implement solutions
• Select and use training/instructional methods and procedures appropriately
• Teach adult learners effectively
• Operate a variety of standard office equipment including a computer terminal and related software, copy and facsimile machines, telephone, and calculator
• Understand the public service environment
• Facilitate group discussions to create innovative learning initiatives for the City
• Maintain regular consistent attendance and punctuality
• Effectively manage time and plan course agendas accordingly
• Use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions
• Work on multiple tasks and projects simultaneously in an organized manner
• Independently prioritizes, plan, organize, and complete work assignments
  
  

Essential Physical Abilities:

• Sufficient clarity of speech and hearing or other communication capabilities, with our without reasonable accommodation, which permits the employee to discern verbal instructions and communicate effectively in person and on the telephone.
• Sufficient vision or other powers or observation, with or without reasonable accommodation, which permits the employee to comprehend written work instructions and review, evaluate, and prepare a variety of written/typed documents and text materials
• Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to operate standard office equipment and a personal computer and to make adjustments to equipment
• Sufficient personal mobility, flexibility, and physical reflexes, with or without reasonable accommodation, which permits the employee to lift up to 20 pound, to sit and work at a keyboard for an extended period of time, and work in an office environment.
  
  

Requirements

Locate two million square feet of industrial faclities with 500 new jobs that pay an average of $20 per hour

First Year Performance Objectives

AREA

Goal Description

MEASUREMENT

Orientation

Complete City fo Goodyear New Employee Orientation.

Attendance at all sessions

Become familiar with Economic Development office procedures, including review of the City General Plan, Goodyear Employment Corridor Study, and Economic Development Ordinance

Confirmed review of stated documents with City Manager

Become familiar with Personnel Policies & Procedures and City Safety Manuals.

Confirmed review of Policy and Procedure manaual with City Manager

Training

Complete skills assessment and schedule appropriate training.

Training completed

Responsibilities

Update the Ecomonic Development Department's Strategic and Operational Plans

Completion of plans by stated deadline

Work with staff to devleop and implement effective retail business atrraction, retention, and expansion strategy for the City of Goodyear.

Complete a marketing strategy and action plan within three months (reviewed quarterly)

Prepare proposals to clients and respond to inquiries/requests from Economic Development stakeholders.High-quality proposals are createdLead and coordinate team negotiation efforts with developers.Three approved developments

Manage department and supervise staff.

Maintain and update the client-tracking database.

Demonstration of update to database

Supervise the design and development of targeted, high-quality marketing materials.Production of high-quality marketing materials

Prepare demographic and tread data analysis to identify project nees and city opportunities.Report produced, including profile of 10 targeted high-quality retailers

In coordination with City Planning & Zoning, Engineering, and Community Development deaprtments, review policies and processes and make recommendations for improvements to attract high-quality businesses.Process and policy recommendations created and approved by Council

Market the City's assets to entice high end retailers and industrial employers to locate in Goodyear by developing and maintaining positive relationships with clients and stakeholders.Attendance at ICSC trade shows, local and regional trate shows and conferences; summarize contacts made, information gathereed and a follow-up report; create a contact list

Support developer's efforts to lacate and recruit high-end retailers and industrial employers with trend and demographic data, as well as infrastructure informationObtain developer input on key information needed and develop quarterly update mechanism to supply developers with updated information (statistics, permits issued, retail establishments, secured, etc.)

Make recommendations for updates to the City's incentive policy to support the high-end retail recruitment strategy.Completion of policy update recommendations

Develop strategy to recruit luxury auto dealerships, which will include target retailers and proposed suitable locations.Comprehensive recruitment stategy completed

Contact and jobs hired

Locate five high-end auto and retail businesses.CommitmentsAssociation InvolvementBecome an active member of the Arizona Association for Economic Development (AAED), International Council of Shopping Centers (ICSC), and other comparable organizaitons,Membership and attendance documentation

12 Month Objectives

The City of Goodyear is an Equal Opportunity Employer. Any applicant requiring additional assistance please contact the Human Resources Department for accommodations. Prior to appointment, selected candidate(s) must pass a motor vehicle record check, drug and alcohol screen, criminal history check, and, if necessary for the position, a physical evaluation and/or credit history check. The City of Goodyear supports a drug and alcohol-free workplace.

The City of Goodyear offers a highly competitive benefits package including:

• Vacation Leave: 14 days per year, increasing with longevity
• Sick Leave: 12 days per year
• Holidays: 11 paid holidays per year, including one floating day
• Health Insurance: three health plans available to select from at a group rate
• Dental Insurance: two dental plans available to select from at a group rate
• Vision Insurance: Available at a group rate
• Life Insurance: City-paid insurance valued at twice the annual salary ($300,000 maximum); additional life insurance for self and/or dependent is available at employee's cost
• Short Term Disability: City-paid coverage
• Flexible Spending Accounts: Health Care and Dependent Care accounts available
• Retirement: Arizona State Retirement System (ASRS) Defined Benefit plan with mandatory city and employee contributions currently at 12.22%. Plan includes Long Term Disability Benefit
• 457 Deferred Compensation Plan Options: ICMA and Nationwide
• Employee Assistance Program: Up to five sessions available per situation at no cost to the employee
• Onsite Wellness Center and Wellness Program with select free prescriptions and labs
• Free IdentityGuard
  
  

01

I understand that I must include a resume in order for my application to be considered complete.

• Yes
• No
  
  

02

What is your education level?

• Some College
• Associates Degree
• Bachelor's Degree or higher
  
  

03

How many years of experience do you have as a full-time professional trainer of adult education? (Please only include years of experience where training was the main focus of the position).

• 1 - 2 years
• 3 - 4 years
• 5 years
  
  

04

Do you have at least one year experience developing and facilitating supervisory or management training programs?

• Yes
• No
  
  

05

Please select the classes you have experience in training.

• Sexual Harassment
• Equal Employment Opportunity
• Diversity Awareness
• Discipline and Corrective Action
• Selection and Interviewing
• Customer Service
  
  

06

Why are you applying for this position, in this City, at this time?

07

What do you think it takes for a person to be a successful adult education trainer?

08

Describe your computer capabilities and how you have used them to develop class materials and training records (include how you monitor classes taught, attendance, and successfulness/effectiveness of classes you taught).

09

Describe your experience developing and/or teaching a supervisory training academy?

10

Describe the most successful class you ever taught and tell us why and how it was so successful?

11

What do you enjoy the most about being a trainer?

12

What aspects of your current or previous positions did you enjoy the least?

13

This position is a one person division. Explain what responsibilities you believe that entails.

14

Describe a challenging training problem you encountered and how you handled it.

15

How would you relate previous training you have done to this position? Include what would be the most difficult thing for you to do in this position.

16

Describe your experience with analyzing training needs, developing a plan and budgeting for future years

17

What specific strengths did you bring to your last job that made you effective?

18

What do you consider the single most important training idea or accomplishment you have contributed to your current employer?

19

What do you see as your greatest professional drawback?

20

Describe the type of environment where you function at your maximum level of productivity? Include what type of supervision you respond best to and why.

21

Describe how you achieve being organized and not forgetting projects, to respond to questions, and work that needs to be done?

22

What do you think might differentiate you from other applicants?

23

When you work with new people, how do you go about getting to know them and how to work best with them?

24

How does this position fit into your long-range plans?

25

Have you facilitated Succession Planning?

• Yes
• No
  
  

26

If yes, describe your experience in detail regarding developing and coordinating a Succession Plan Program.

27

I understand that this is a one person division and I will be solely responsible for all aspects of training including creating, developing and teaching for the City.

• Yes
• No
  
  

28

Have you been responsible for teaching and maintaining a learning management system?

• Yes
• No
  
  

29

If yes, please describe in detail your experience with learning management systems including the systems you have used.

30

Do you possess public sector training experience?

• Yes
• No
  
  

31

If yes, please describe your public sector training experience.

32

Have you developed and taught a Supervisor's Academy?

• Yes
• No
• Required Question