What are the responsibilities and job description for the Technical Sales Support position at EAE USA?
Join EAE USA, an innovative leader in electrical and automation solutions, as a Technical Sales Specialist. This is your opportunity to grow within a dynamic team that values technical expertise, relationship building, and professional development.
🚀 About the Role
As a Technical Sales Specialist, you’ll play a vital role in supporting our sales operations and ensuring exceptional customer experiences. You’ll collaborate closely with our sales, engineering, and operations teams to provide accurate quotes, manage order entries, and maintain strong relationships with our clients.
This role is ideal for someone with a technical or customer service background who’s ready to take the next step in a fast-paced, technology-driven environment. Training will be provided for the right candidate.
🎯 What You’ll Do
🚀 About the Role
As a Technical Sales Specialist, you’ll play a vital role in supporting our sales operations and ensuring exceptional customer experiences. You’ll collaborate closely with our sales, engineering, and operations teams to provide accurate quotes, manage order entries, and maintain strong relationships with our clients.
This role is ideal for someone with a technical or customer service background who’s ready to take the next step in a fast-paced, technology-driven environment. Training will be provided for the right candidate.
🎯 What You’ll Do
- Prepare and manage quotes, proposals, and order entries for assigned and new customers.
- Coordinate submittals and ensure timely approval of documentation.
- Track and report on quotation and order status to keep projects on schedule.
- Support and nurture long-term customer relationships, acting as a key point of contact.
- Attend trade shows, client events, and industry functions as needed.
- Assist with BOM (Bill of Materials) entry and review for select accounts.
- Bachelor’s degree, associate degree in a technical field, or equivalent experience.
- Strong customer service and client relations background.
- Technical or electrical knowledge preferred (training provided).
- Experience with ERP systems (SAP, Oracle, or similar).
- Familiarity with CRM tools such as Salesforce, Monday, Dynamics, ClickUp, or Asana.
- Proficiency with the Microsoft Office Suite (Excel, Outlook, Word).
- Background in construction or electrical products is a plus.
- Collaborative, growth-focused culture with training and mentorship opportunities.
- Exposure to cutting-edge technology in the electrical and automation industry.
- Career development within a growing global organization.
- Opportunity to travel and represent EAE at industry events (approx. 15%).
Salary : $65,000 - $85,000