Accounts Receivable Specialist

Position Summary

The Accounts Receivable Specialist will support day-to-day management of customer receivables within EAE USA's SAP S/4HANA environment. Daily work will be performed within SAP S/4HANA, including invoicing, cash application, customer account maintenance, and reporting support. This role is between an entry-level position and a full AR Analyst — ideal for someone with a working foundation in accounting or AR who is ready to grow into more complex reconciliation, reporting, and revenue-related work. The role partners closely with the Accounting Team and project execution to support accurate, timely receivables reporting.

Accounts Receivable & Invoicing

• Process and post customer invoices, payments, and credit memos in SAP accurately and on schedule.
• Apply customer payments and resolve unapplied cash and short-pay discrepancies.
• Support downpayment and milestone billing tracking for project-based customer contracts.
• Submit and track customer invoices through third-party procurement/e-invoicing platforms (e.g., SAP Ariba) in addition to direct submission, ensuring timely receipt and acceptance by the customer
• Respond to routine customer inquiries regarding invoices, statements, and payment status.
  
  

Reconciliation & Reporting

• Monitor customer account balances and assist with aging analysis and follow-up collections.
• Support monthly AR reconciliations, including matching payments to open invoices and identifying discrepancies.
• Assist in preparing AR aging reports and other recurring reporting deliverables for management review.
• Assist with month-end close tasks related to AR, under the guidance of the Accounting Team Lead.
  
  

Customer & Master Data Support

• Help maintain accurate customer master data in SAP, including tax documentation (W-9s, exemption certificates).
• Document and follow standard operating procedures; flag process gaps or inconsistencies as they're identified.
• Take on increasing responsibility over time, including more complex reconciliations and customer-specific projects, as skills develop.
  
  

Responsibilities

• Conduct routine collection activities on past-due accounts.
• Maintain records of customer communications and payment commitments.
• Escalate high-risk delinquent accounts to management.
• Support dispute resolution with customers and internal stakeholders.
• Cross-Functional Support
• Submit milestone invoices to Project Managers’ approvals and send the final invoice to the customer or upload them to the customer portal.
• Coordinate with Project Managers, Sales, and Accounting to resolve customer billing disputes.
  
  

Qualifications

Required

• 2-3 years of experience in Accounts Receivable, ideally within an AR-specific role.
• Working knowledge of accounting concepts (debits/credits, account reconciliation).
• Comfortable working in Excel, including formulas, basic pivot tables, and VLOOKUP/XLOOKUP.
• Strong attention to detail and follow-through on recurring tasks.
• Good written and verbal communication skills.
• Bachelor’s degree in accounting, Finance, or a related field.
  
  

Preferred

• Exposure to SAP or another major ERP system.
• Experience in a project-based or B2B billing environment.
  
  

Core Competencies

• Strong analytical and problem-solving skills.
• High attention to detail and accuracy.
• Ability to communicate financial information clearly to non-finance stakeholders.
• Eagerness to learn and grow into increasing responsibility over time.
• Process improvement mindset with a focus on efficiency and controls.
• High level of integrity, accountability, and professional judgment.