Case Manager - Nassau Adult Guardianship

Join Our Team as Case Manager!

Are you passionate about supporting the Senior Population and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 79,000 people through 120 impactful programs across Long Island and NYC, is looking for a dedicated full time Case Manager to join the Adult Guardianship Program.

• Salary: $27/hour
• Schedule: 9AM-5PM, Monday- Friday
• Location: 175 Fulton Avenue Suite 400 in Hempstead, NY 

What drives the core purpose of this job:

The Case Manager for Nassau Adult Guardianship is responsible for all aspects, including personal needs and/or property management of home-based intervention services and case management for incapacitated adults in the Adult Guardianship Program.

What are the key Responsibilities:

1. Within 72 business hours of assignment, contact the relevant parties to begin the fact finding process and begin developing a service plan, consisting of social, administrative, fiscal, and legal services for Guardianship clients. 
2. Provide case management support including home visits, telephone reassurance, advocacy and encouragement for clients struggling with problems such as substance abuse, mental illness, housing and finances. 
3. Transport and escort clients in own vehicle if necessary to and from appointments when needed to obtain emergency resources or to complete applications.
4. Participate in case conferencing for case review and decision-making.
5. Maintain up-to-date progress notes on all assigned cases.
6. Communicate with judges, referees, lawyers, and DSS caseworkers regarding program participants as well as presenting to community referral sources.
7. Complete and submit Initial Report, Interim Reports, Annual Reports and court updates for clients.  
8. Provide progress notes to finance department for billing.
9. Develop measurement strategies to evaluate the effectiveness of the programs.
10. Perform all other relevant duties as assigned by Supervision and EAC NETWORK Administration.

What key knowledge, skills, and abilities are required to excel in this role:

1. Bachelor’s Degree in social or behavioral sciences required. 
2. Must be proficient in office and computer applications or other automated systems such as spreadsheets, Microsoft Office applications, Calendar program, and e-mail and/or database software skills necessary to perform job responsibilities. 
3. Minimum of two years of relevant work experience preferred.
4. Excellent interpersonal and communication skills, both oral and written.
5. Ability to motivate clients.
6. Must have access to automobile and possess valid NY State Driver’s license.

What We Offer:

• At EAC Network, you will find more than just a job – you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered.

• We offer many roles with flexible and hybrid schedules to help you maintain a healthy work-life balance, and our generous PTO policy and Summer Fridays ensure you have time to recharge. Our commitment to wellness also earned us the Gold Healthy Workforce Designation from Cigna in 2024 and 2025.

• Additionally, all employees are eligible to participate in EAC Network’s 401(k) plan, and full-time employees receive a 3% employer contribution after one year of service. EAC employees may also be eligible for the Public Service Loan Forgiveness program. At EAC Network, you are part of a team making a difference in our communities across Long Island and New York City, every day.

Salary : $27