Administrative Assistant- Brooklyn & Staten Island CRAN

1. Assist the Program Director, Supervisors, and Coordinators with the day-to-day administrative operation of CRAN and coordination of program activities.
2. Receive, track, and maintain information on CRAN referrals, admissions, pending cases, rejections, and case closures, and assist with client intake scheduling.
3. Assist program leadership with preparation of weekly and monthly reports, including referral, admission, case closure, client contact, service, and performance information required by CRAN and Correctional Health Services (CHS).
4. Maintain organized and secure electronic and physical program records, including on-site and off-site files, in accordance with confidentiality, records retention, and program requirements.
5. Assist with preparation for internal and external audits, chart reviews, and quality assurance activities, and maintain required audit logs and tracking records.
6. Answer, screen, and direct telephone calls, emails, referrals, and other inquiries and provide general receptionist and administrative support for the program office.
7. Provide administrative coordination with CHS, NYC Department of Correction, courts, treatment providers, community agencies, and other program partners as directed.
8. Maintain office supplies and program materials and track MetroCards, client phones, transportation resources, and other program support items as assigned.
9. Handle petty cash and MetroCard disbursements and reconciliations in accordance with EAC Network procedures.
10. Prepare correspondence, forms, reports, meeting materials, and other documents; perform filing, scanning, copying, calendar management, and general office duties as needed.
11. Maintain the confidentiality of client and program information and comply with EAC Network, CHS, DOC, and applicable privacy and security requirements.
12. Perform all other relevant duties as determined by program supervision and EAC Network Administration.

1. High school diploma or educational equivalent required; degree preferred.
2. Minimum of one year of work experience in human services, behavioral health, substance use, reentry, or a related service program required.
3. Minimum of two years of relevant office or administrative experience required.
4. Strong oral and written communication skills and the ability to work cooperatively and professionally with clients, treatment providers, court personnel, government agencies, and community partners.
5. Proficiency with Microsoft Office applications, spreadsheets, email, calendars, and database or electronic case management systems necessary to perform work assignments.
6. Strong organizational, data entry, and attention-to-detail skills, including the ability to manage multiple assignments, deadlines, records, and reporting requirements.
7. Ability to maintain confidential and sensitive information and comply with applicable privacy and security.

• At EAC Network, you will find more than just a job – you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered.
• We offer many roles with flexible and hybrid schedules to help you maintain a healthy work-life balance, and our generous PTO policy and Summer Fridays ensure you have time to recharge. Our commitment to wellness also earned us the Gold Healthy Workforce Designation from Cigna in 2024 and 2025.
• Additionally, all employees are eligible to participate in EAC Network’s 401(k) plan, and full-time employees receive a 3% employer contribution after one year of service. EAC employees may also be eligible for the Public Service Loan Forgiveness program. At EAC Network, you are part of a team making a difference in our communities across Long Island and New York City, every day.

Salary : $24