Case Manager (Bilingual) - Safe Harbour Child Advocacy Center

Join Our Team as a Bilingual Case Manager!

Are you passionate about supporting the Children & Youth Population and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 79,000 people through 120 impactful programs across Long Island and NYC, is looking for a dedicated full time Bilingual Case Manager to join the Safe Harbour Program.

• Salary: $28/ hour
• Schedule: 9AM-5PM, Monday- Friday
• Location: 84 Wheeler Road in Central Islip, NY and 940 Roanoke Avenue, Riverhead NY.

What drives the core purpose of this job:

The Safe Harbour Bilingual Case Manager is responsible to provide short and long term, trauma informed, case management and direct services for minor victims of human trafficking and youth at-risk of human trafficking that are referred to Safe Harbour. The Safe Harbour Bilingual Case Manager will be a part of the Suffolk County Child Advocacy Center’s Multi-Disciplinary Team and will coordinate relationships between other MDT members and additional human services agencies as needed.

What are the key Responsibilities:

• Complete risk-assessments for minor victims of human trafficking and youth at-risk of human trafficking that are referred to Safe Harbour
• Provide trauma informed, victim centered case management services and outreach to minor victims of human trafficking and youth at-risk of human trafficking to youth in Suffolk County, NY.
• Conduct assessments for client needs and develop an individualized service plan to support client’s with safety planning, goal setting and psychoeducation.

• Document in the CAC NYSCA database the services provided to the client to ensure accurate case records are maintained.

• Collaborate with community partner agencies to deliver staff training regarding the identification of

unaccompanied minors at risk of trafficking and connect then to services.

• Transport and escort clients to court proceeding, medical appointments and other appointments as needed.

• Assist with applying for public benefits, employment, medical care, return of personal property and short- and long-term coordination of such services.
• Make appropriate referrals for medical exams, mental health services, residential assistance,
• Maintain accurate database of professional referral resources that assist stated population.
• Prepare monthly and quarterly statistical and annual reports as required by funding source.
• Attend workshops and trainings as need for project implementation.
• Assist in preparing reports for the grant as needed.
• Participate in team meetings, case conferences, agency presentations, trainings and related events.
• Perform all other relevant duties as determined by Supervision and EAC NETWORK Administration.

What key knowledge, skills, and abilities are required to excel in this role:

• Master’s Degree in Mental Health Counseling, Social Work, Forensic Psychology or Behavioral Health field required.
• Bilingual (Spanish Speaking) required.
• Minimum of two years of relevant experience.
• Must be proficient in computer applications or other automated systems such as Google Drive, spreadsheets, Microsoft Office applications, calendar, and email and/or database software necessary to perform work assignments.
• Excellent communication, organizational and interpersonal skills.
• Must have access to automobile and possess valid NYS driver’s license.

What We Offer:

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance, 401K with a 3% match after anniversary, 30 days Paid Time Off in your first year, and 14 Paid holidays.
• Additional Perks: Short-term and long-term disability coverage, flexible spending accounts, wellness benefits, PlumBenefits, Verizon wireless discounts.
• At EAC Network, you will find more than just a job – you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered. We offer many roles with flexible and hybrid schedules to help you maintain a healthy work-life balance, and our generous PTO policy and Summer Fridays ensure you have time to recharge.
• Our commitment to wellness also earned us the 2024 Gold Healthy Workforce Designation from Cigna. Additionally, EAC employees may be eligible for the Public Service Loan Forgiveness program. At EAC Network, you are part of a team making a difference in our communities across Long Island and New York City, every day.