Caregiver Case Manager- National Family Caregiver Support

Join Our Team as a Caregiver Case Manager!

Are you passionate about supporting the elderly population, and making a real difference in the nonprofit sector? EAC Network, a leading not-for-profit social service agency dedicated to helping over 80,000 people through 100 impactful programs across Long Island and NYC, is looking for a full time Caregiver Case Manager to join the National Family Caregiver Support program. 

• Salary: $28 to 32 per hour

• Schedule:  Monday-Friday, 9AM to 5PM with occasional evening hours for home visits or outreach

• Location: 99 Quentin Roosevelt Blvd in Garden City

What drives the core purpose of this job:

The Caregiver Case Manager provides intake, assessment, care planning, and case management services to caregivers and care recipients. The position supports access to services and ensures coordination of care to maintain individuals safely in the community under the clinical oversight of the Program Director.

What are the key responsibilities:

• Conduct caregiver and care recipient assessments, including home visits as required.

• Develop and implement individualized service plans based on identified caregiver needs.

• Provide ongoing case management, including follow up and reassessment.

• Provide information and assistance, including referrals to community based services.

• Coordinate access to respite and supplemental services in collaboration with program staff.

• Monitor client progress and update service plans as needed in consultation with the Program Director as appropriate.

• Maintain accurate and timely case records in accordance with program and funder requirements.

• Assist caregivers in navigating benefits, entitlements, and service systems.

• Participate in case reviews and team meetings.

• Support program outreach and enrollment efforts targeting caregivers with identified risk factors.

• Prepare required documentation and contribute to program reporting.

• Ensure compliance with all EAC Network policies and applicable regulatory requirements.

What key knowledge, skills, and abilities are required to excel in this role:

• Bachelor’s Degree in Social Work required; Master’s Degree in Social Work preferred.

• Experience working with older adults, caregivers, or in human services.

• Experience conducting home visits and service coordination preferred.

• Strong organizational, documentation, and case management skills.

• Ability to work with diverse populations and complex family dynamics.

• Proficiency in Microsoft Office and database systems.

• Valid NY State driver’s license and access to a vehicle required for traveling to North East and North Central Nassau, Long Island. 

What We Offer:

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance, 401K with a 3% match after one year, 30 days Paid Time Off in your first year, and 14 Paid holidays.

• Additional Perks: Short-term and long-term disability coverage, flexible spending accounts, wellness benefits, PlumBenefits, Verizon wireless discounts.

• At EAC Network, you will find more than just a job – you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered. We offer many roles with flexible and hybrid schedules to help you maintain a healthy work-life balance, and our generous PTO policy and Summer Fridays ensure you have time to recharge. Our commitment to wellness also earned us the 2024 Gold Healthy Workforce Designation from Cigna. Additionally, EAC employees may be eligible for the Public Service Loan Forgiveness program. At EAC Network, you are part of a team making a difference in our communities across Long Island and New York City, every day.

Salary : $28 - $32