Receptionist

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves An opening exists for a mature and professional Receptionist looking for an opportunity to join an award winning Investment Bank with offices located in Central and Tsim Sha Tsui. If you are someone who thrives in a busy environment, has an exceptional phone manner, high standards of personal presentation, and a positive attitude with the willingness to learn and grow with the business, then this is the right opportunity for you. As a switchboard Receptionist, you will play a pivotal role within the Guest Relations team. Reporting to the Receptionist Supervisor, you are the first point of contact for all incoming calls from clients, employees and the general public. Ensuring the experience provided is seamless, welcoming, professional, aligned to the highest standards required by JLL and our client is paramount. Duties and responsibilities: Provide excellent customer service at all times Provide the highest standards of service delivery face to face, via telephone, and email communication Foster a friendly, proactive and productive manner towards customers Ensure all client requests and inquiries are actioned and answered promptly, accurately and in a professional manner Handle telephone switchboard, both internal and external Coordinate the efficient and accurate booking of meeting rooms via an EMS system. Collaborate with AV and Catering teams to satisfy additional meeting requirements. Provide daily support the Catering team and assist with event planning and coordination Adhere to procedures and processes while delivering to client expectations and anticipating client needs Maintain the general tidiness of the reception area and back office. Liaise with Building Management Office and internal teams to ensure the Client floor is well maintained. Manage visitor pre-registration and also provide escorting services for any unregistered visitors Ensure the upkeep of the Receptionist uniform and adhere to the established grooming standards Ad hoc duties as requested by management Interested? An ideal candidate would need to have the following qualifications Desired experience and technical skills required High level of attention to detail, particularly in a high volume and pressure environment Strong customer service and interpersonal skills Strong verbal and written communication skills in both English and Chinese Excellent personal presentation Ability to relate positively on an individual basis with a wide range of stakeholders, include but not limited to senior executives and professional staff Be a collaborative team player with the ability to work independently under matrix supervision Desired experience in financial/investment bank services, 4 to 5 star hotel, or corporate reception/customer service role Background check with no criminal history If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Location: On-site –Hong Kong, SAR, China If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.