Field Service Engineer

Field Service Engineer – Water & Wastewater Automation
Location: Fort Mill / Charlotte Metro Area
Employment Type: Full-Time
Business Unit: Automation
Travel: Extensive travel throughout North & South Carolina

Join E.W.P. Group's Industrial Automation Team
As a Field Service Technician – Water & Wastewater Automation, you'll work hands-on with PLCs, SCADA systems, instrumentation, VFDs, and electrical controls at municipal water and wastewater facilities throughout North and South Carolina.
Every day brings a new challenge—from startup and commissioning to troubleshooting critical systems that keep communities running.
E.W.P. Group is seeking an experienced, technically skilled Field Service Technician based in the Fort Mill / Charlotte metro area to support customers throughout the Carolinas. This role is ideal for someone who enjoys solving technical problems in the field, working directly with customers, and having the independence to get the job done while being supported by an experienced engineering and project management team.
Why Technicians Choose E.W.P.

• 100% employee-owned company through our Employee Stock Ownership Plan (ESOP)
• Competitive base salary plus incentive earnings
• Company vehicle
• Paid travel expenses
• Stable municipal customer base
• Work with leading industrial automation technologies
• Independence in the field with strong engineering and project management support
• Long-term career growth

What You'll Do

• Install, start up, and commission electrical control panels and automation systems
• Troubleshoot PLC, HMI, SCADA, instrumentation, and communication systems
• Diagnose electrical and control-system issues using schematics, wiring diagrams, and test equipment
• Perform preventive maintenance and respond to customer service needs
• Configure, calibrate, troubleshoot, and maintain field instrumentation, including:

o Flow meters
o Level transmitters
o Pressure transmitters
o Analytical instruments
o Variable Frequency Drives (VFDs)

• Document service activities and prepare detailed field service reports
• Train customers in equipment operation and basic troubleshooting
• Maintain a safe work environment and follow applicable company and customer safety procedures
• Communicate effectively with project managers, engineers, contractors, and customers
• Represent E.W.P. Group professionally while working independently at customer sites

What We're Looking For
Required Qualifications

• Associate degree in Electrical Technology, Industrial Maintenance, Mechatronics, or a related technical field, or equivalent relevant experience
• 3 years of field service, industrial electrical, controls, instrumentation, or automation experience
• Ability to read and interpret electrical schematics, wiring diagrams, and P&IDs
• Working knowledge of:

o PLC systems such as Allen-Bradley, Siemens, Schneider, or similar platforms
o HMI and SCADA systems
o Industrial Ethernet and communication protocols
o Motor controls and VFDs

• Strong electrical and controls troubleshooting skills
• Strong problem-solving and analytical abilities
• Ability to work independently in the field while coordinating effectively with engineering and project teams
• Strong customer-service and communication skills
• Valid driver's license and acceptable driving record
• Ability and willingness to travel extensively throughout North and South Carolina, including overnight travel

Preferred Qualifications

• ISA Certified Control Systems Technician (CCST) Level I certification
• Experience in municipal water or wastewater treatment facilities
• Experience with instrumentation calibration, troubleshooting, and repair
• Familiarity with Rockwell Automation products
• Experience with Ignition, FactoryTalk View, Wonderware, or VT Scada
• OSHA 10 or OSHA 30 certification
• NFPA 70E training

Travel & Territory
This position is based in the Fort Mill / Charlotte metro area and supports customer and project sites primarily throughout North and South Carolina.
Travel is a significant part of this position and generally occurs Monday through Friday. Overnight travel is expected based on customer and project needs, with weekends generally spent at home unless supporting emergency customer needs. Occasional travel outside the Carolinas may be required.
Physical Requirements

• Ability to lift up to 50 pounds
• Ability to work outdoors in varying weather conditions
• Ability to climb ladders and walk on uneven terrain
• Ability to safely work within industrial and municipal facilities
• Ability to stand, kneel, bend, and work in mechanical spaces as required

Ideal Candidate Profile
You may be a strong fit for this opportunity if you are:

• An experienced industrial electrician, instrumentation technician, or controls technician looking to grow your career in field service
• An automation technician with municipal or industrial experience
• An ISA CCST-certified technician looking to apply your instrumentation and controls expertise in the field
• A self-starter who enjoys troubleshooting and solving technical problems
• Comfortable working independently while being supported by an experienced engineering and project management team
• A strong communicator who represents the company professionally at customer sites
• Committed to safety, quality, and exceptional customer service

Benefits & Employee Ownership
E.W.P. Group offers a comprehensive benefits package designed to support our employee owners and their families, including:

• Employee Stock Ownership Plan (ESOP)
• Medical insurance – employee coverage paid 100% by the company
• Dental insurance – employee coverage paid 100% by the company
• Vision insurance
• Company-paid basic life insurance
• Supplemental life insurance options
• 401(k) plan with company match
• Paid time off (PTO)
• Paid volunteer time off (VTO)

Build Your Career. Make an Impact. Own Your Future.
At E.W.P. Group, our employee owners work together to deliver solutions that keep essential infrastructure operating. If you're ready to bring your controls, instrumentation, and troubleshooting expertise to a growing employee-owned company, we'd like to hear from you.
We are committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
E.W.P. Group participates in E-Verify.