Account Manager / Business Development

At E&R - The Campus Laundry, we've been making student life easier for over 90 years by providing convenient, reliable, and high-quality laundry services to colleges and preparatory schools. What sets us apart is not just our expertise, but our commitment to customer care and strong partnerships with the schools we serve. We're a company that values tradition while embracing growth, innovation, and new ideas. As part of our team, you'll join a supportive, people-first culture where your contributions make a visible impact. Here, you'll find opportunities to grow professionally, take on meaningful challenges, and be part of a mission-driven business that helps students and schools every day.

E&R Campus Laundry is seeking a dynamic and results-driven Account Manager / Business Development professional to join our team. This role is central to promoting our laundry services, expanding our customer base, and maintaining strong, lasting relationships with educational institutions.

The position is weighted 40% sales-focused activities (driving growth and revenue) and 60% retention and administrative responsibilities (ensuring excellent service, accuracy, and operational support).

Responsibilities

Sales & Business Development (40%)

• Develop and execute sales strategies in collaboration with the Director of Sales.
• Identify and pursue new business opportunities within the educational sector.
• Create and deliver customized proposals and agreements to prospective clients.
• Implement initiatives to meet or exceed sales targets.
• Manage academic and summer sales calendars to align with delivery/workflow.
• Support school registration schedules and drive registration growth.
• Plan and execute marketing campaigns to generate leads (school promos, flyers, digital outreach).
• Create compelling marketing materials (brochures, presentations, web/digital content).
  
  

Retention & Administrative Support (60%)

• Build and maintain strong relationships with existing school partners and clients.
• Work with schools to set pricing, develop marketing initiatives and work with students (laundrapreneurs ) in servicing students.
• Conduct regular follow-ups to ensure customer satisfaction and loyalty.
• Maintain and update knowledge base of academic year pricing, school contacts, and agreements.
• Respond to customer inquiries with timely, accurate information.
• Audit and update the website for accuracy (back end and front-end verification).
• Provide market research insights to support retention and growth initiatives.
  
  

Qualifications

• Bachelor's degree in Marketing, Business, or related field preferred but not required.
• Proven experience in sales and marketing roles, preferably B2B.
• Strong communication and interpersonal skills.
• Familiarity with the educational sector is a plus.
• Proficiency with CRM systems and marketing tools.
  
  

Growth Opportunities

Role

At E&R Campus Laundry, we believe in investing in our people. The Account Manager / Business Development role is designed as a pathway for professional advancement. High performers will have opportunities to:

• Advance into Senior Account Management role.
• Take on increased responsibility in strategic partnerships and key account growth.
• Play a direct role in shaping sales strategy, marketing initiatives, and new market expansion.
  
  

We provide the training, tools, and mentorship you need to grow your career while making a direct impact on the success of our company.