What are the responsibilities and job description for the Billing Specialist position at E O JOHNSON CO INC?
Accuracy. Collaboration. Impact.
Are you detail-oriented with a strong understanding of billing and customer accounts? EO Johnson Business Technologies is seeking a Billing Specialist who thrives on accuracy, collaboration, and process improvement. In this role, you’ll play a critical part in ensuring timely, accurate billing while supporting sales teams and delivering an excellent customer experience.
What You’ll Do:
• Process and ensure accurate billing for office equipment, leases, and drop-ship orders
• Review invoices thoroughly before distribution to ensure correctness and compliance
• Manage updates to customer accounts, including addresses, contacts, phone numbers, and tax-exempt status
• Create and maintain customer records in the ERP system following company standards
• Work closely with imaging sales teams, third-party leasing companies, and internal partners
• Submit and manage lease documentation, rebates, credits, and equipment returns
• Scan and process documents within document storage systems
• Develop billing-related reports, identify trends, and communicate insights to leadership
• Serve as a billing expert within the e-Automate system
• Respond to customer billing questions via phone, email, and in person
What We’re Looking For:
• High school diploma or equivalent required
• Minimum of 2 years of billing or accounting-related experience
• Intermediate computer skills (Word, Excel, Outlook; PowerPoint preferred)
• Experience working with ERP or billing systems
• High attention to detail and strong analytical skills
• Excellent written and verbal communication skills
• Strong customer service mindset with the ability to explain billing information clearly
• Ability to prioritize tasks and perform well in a fast-paced environment
• Self-motivated team player who values accuracy and collaboration
Preferred:
• College degree in accounting or a related field
Why Join Us?
• Competitive pay and comprehensive benefits package
• Industry-leading benefits including 401(k) with 50% company match, health coverage, paid time off, and more
• Stable, collaborative work environment with opportunities to grow your skills
• Work closely with supportive teams that value accuracy and accountability
About EO Johnson Business Technologies
At EO Johnson Business Technologies, we simplify your workday. As a trusted, family- and woman-owned partner with over 68 years serving the Midwest, we deliver integrated workplace technology solutions that simplify operations and drive meaningful results. Our offerings include managed IT services, managed print, secure document management, business phone systems, and production print, all from one reliable source with limitless possibilities. As a SOC 2 Type 2 audited provider, we are committed to security, compliance, and operational integrity, perfect for regulated and security-conscious organizations. With local experts and personalized service, we help growing businesses build a connected, collaborative workplace.
Equal Employment Opportunity
EO Johnson Business Technologies is committed to providing equal employment opportunity to all applicants and employees regardless of race, creed, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law.
If you’re organized, detail-driven, and enjoy supporting business operations behind the scenes, apply now at www.eojohnson.com/careers and make an impact with EO Johnson.