What are the responsibilities and job description for the Appointment Scheduler position at E.N.T. Specialty Partners?
About Us:
ENT Specialty Partners (ESP) provides unparalleled strategic, financial, and operational support to partnering ear, nose, and throat practices. We collaborate with clinics that provide a wide range of services in otolaryngology - head and neck surgery, audiology, allergy, facial plastic surgery, pulmonology, and physical therapy. Guided by excellence, service, principles, and innovation, ESP aims to become the foremost provider of ENT services in the country. Our dynamic team prioritizes people and fosters a collaborative community of healthcare professionals delivering exceptional employee and patient care.
Description:
Manage multiple phone lines and scheduling systems.
Schedule, reschedule and confirm appointments.
Provide patients with visit information, estimated charges and required documentation.
Receive referrals, build charts and contact patients for scheduling.
Provide patients with visit information, estimated charges and required documentation.
Collect and record copays, co-insurance, deductibles and balances.
Qualifications:
High school diploma or GED required.
Prior medical office experience preferred.
Highly organized, detail-oriented and able to manage multiple priorities.
Strong customer service skills with proficiency in office software and scheduling systems.