What are the responsibilities and job description for the Allergy Tech - MA position at E.N.T. Specialty Partners?
About Us:
ENT Specialty Partners (ESP) provides unparalleled strategic, financial, and operational support to partnering ear, nose, and throat practices. We collaborate with clinics that provide a wide range of services in otolaryngology - head and neck surgery, audiology, allergy, facial plastic surgery, pulmonology, and physical therapy. Guided by excellence, service, principles, and innovation, ESP aims to become the foremost provider of ENT services in the country. Our dynamic team prioritizes people and fosters a collaborative community of healthcare professionals delivering exceptional employee and patient care.
About the Role:
As an Allergy Technician for our clinic(s), you will play a pivotal role in delivering exceptional service and medical assistance in allergy medicine.
What You’ll Do:
PATIENT AND CUSTOMER FACING DUTIES
- Setting appointments with patients
- Taking patient medical information, history, and vital signs
- Performing lab work and collecting samples for laboratory testing
- Assisting staff, practitioners, and physicians in office procedures and visits
- Assisting with patients’ examinations
- Performing allergy tests, skin tests, and pulmonary function tests
- Preparing medications and injections
- Communicating effectively with patients about managing symptoms or issues
COMPLIANCE RESPONSIBILITIES
- Adhere to company policies and procedures, ensuring compliance with privacy and security regulations.
- Maintain office policies, procedures, and daily workflow.
- Request medical records from medical offices and insurance companies.
OTHER ADMINISTRATIVE DUTIES
- Maintain a clean, professional and welcoming atmosphere.
- Assist in maintaining clean and functional clinic.
- Perform administrative functions, including data entry, filing, and record keeping.
- Assist in maintaining inventory of medical and office supplies.
- Duties, responsibilities, and activities may change, or new ones may be assigned at any time
As with any dynamic clinical setting, responsibilities may evolve to meet the changing needs of the clinic and support overall team success.
Qualifications:Qualifications & Requirements:
- Medical Assistant Certification preferred
- High school diploma or GED equivalent, required.
- Ability to self-manage and work independently.
- Ability to troubleshoot problems independently.
- Ability to handle multiple tasks simultaneously while maintaining a prominent level of professionalism.
- Ability to adapt to changing priorities and work well under pressure.
- Ability to maintain a professional appearance and demeanor.
Behavioral Expectations:
- Attention to detail and accuracy.
- Demonstrate a positive attitude, compassionate care, professionalism, confidentiality, accuracy, and teamwork.
- Ability to remain focused for extended periods and manage multiple tasks efficiently.
- Ability to work independently or as part of a team, adapt to change, and maintain a professional appearance and demeanor.
Work Environment & Physical Expectations:
- On-site, clinical office setting.
- Monday–Friday, daytime schedule; occasional after-hours meetings may be required.
- Ability to sit for extended periods, move throughout the office as needed, and perform light lifting; manual dexterity required for frequent computer and phone use.