What are the responsibilities and job description for the Systems Operations Support Rep - SSR position at E. L. Blake, Inc.?
Are you someone others rely on when systems need to perform without fail? Do you enjoy diagnosing issues and keeping critical environments running smoothly? E.L. Blake Corporation in Birmingham, AL is hiring a full-time Systems Operations Support Rep - SSR to support mission-driven operations. Keep reading to see why this could be your next big move!
BECOMING OUR SYSTEMS OPERATIONS SUPPORT REP - SSR
This role offers a strong salary range of $70,000 to $120,000, paired with a thoughtfully designed benefits package. You'll have access to full medical, dental, and vision coverage, a retirement plan with employer contributions, and a responsible time-off (RTO) policy that supports work-life balance while meeting operational needs. You'll also benefit from paid sick leave, company holidays, employer-sponsored life insurance, and expanded leave options when you need them. On top of that, you'll have access to career development resources that help you enhance your technical skillset and grow within a mission-focused organization.
A Closer Look At This Systems Operations Support Rep - SSR Role:
You will follow a structured schedule while supporting dynamic mission environments that require attention to detail and adaptability. Your responsibilities will include maintaining mission planning systems, ensuring that configurations and applications are up to date, and troubleshooting any hardware or software issues that may arise. You will implement updates and system changes according to established procedures while supporting mission operations for both training and live scenarios. Additionally, you will document system activities, provide direct technical support to users, and coordinate with internal and government teams to resolve issues efficiently, all while ensuring that systems remain mission-ready at all times.
ABOUT US
For more than 12 years, E. L. Blake Inc. has been providing efficient technical and business management solutions to the federal and public sectors. As a verified service-disabled, veteran-owned small disadvantaged business, we prioritize integrity, adaptability, and collaborative success. Our expertise is focused on training management for overseas deployments, ensuring that mission planners and aircrew have the essential knowledge to perform effectively. When you become part of our team, you gain more than just a job; you join a supportive environment that nurtures your career, celebrates your expertise, and values the contributions that enhance national readiness.
CRITERIA
We're seeking candidates who bring:
- U.S. Citizenship (no dual citizenship)
- Active Secret-level DoD Clearance
- CompTIA Security certification (or ability to obtain within 6 months of hire)
- IT-related degree OR 2 years of relevant IT experience
- Strong troubleshooting skills across hardware, software, and systems
- Ability to support and maintain IT systems in an operational or mission-critical environment
- Strong communication and documentation abilities across technical and non-technical audiences
Preferred Qualifications
- Experience with DoD or US Air Force mission planning systems
- Familiarity with mapping tools, mission planning software, or geospatial technologies
- Experience working in classified or secure environments
- Military or aircrew experience
MAKE YOUR MOVE
Opportunities like this don't stay open long. Our quick, easy application for the Systems Operations Support Rep - SSR is designed to be completed in just a few minutes. Submit yours today and take your next step.
Salary : $70,000 - $120,000