What are the responsibilities and job description for the Store Manager In Training position at E&H Ace Hardware Group?
Store Manager in Training (SMIT)
E&H Ace Hardware is looking for a motivated and service-oriented individual to join our team as a Store Manager in Training (SMIT). This transitional role is designed for future leaders who are eager to grow into a Store Manager position. Through structured mentorship and hands-on experience, you’ll learn every aspect of operating a successful Ace Hardware store—from customer service and team leadership to inventory control and sales strategy.
This is a temporary, developmental position with the expectation that successful candidates will transition into a Store Manager role upon completion of the program. Candidates must demonstrate leadership potential, strong communication skills, and a passion for retail excellence.
What You’ll Learn and Do:
Training & Development
Participate in a structured training program designed to develop retail management skills
Learn and model E&H’s core values, culture, and customer service standards
Receive ongoing coaching from experienced Store and Assistant Managers
Customer Service Excellence
Observe and engage with customers to develop expert-level service and problem-solving skills
Promote a helpful and welcoming store environment in line with our Customer First Sales Culture
Team Leadership
Shadow store leaders to learn effective supervision, training, and motivation techniques
Begin developing leadership experience by assisting in team development and direction
Operations & Inventory Management
Gain hands-on experience with receiving, merchandising, inventory control, and sales floor standards
Help maintain a clean, safe, and organized store that meets operational expectations
Sales Performance & Analysis
Learn how to analyze sales data, customer trends, and performance metrics
Assist store leaders in identifying opportunities to increase sales and improve team performance
Vendor Relations
Learn the fundamentals of working with vendors, placing orders, and maintaining stock
Support the Store Manager with inventory replenishment and merchandising
Qualifications:
Education & Experience
High school diploma or equivalent required; some college preferred
Retail or customer service experience preferred, but not required
Skills & Attributes
Demonstrated leadership potential and eagerness to grow into management
Passion for helping customers with home improvement and hardware needs
Excellent communication and interpersonal skills
Ability to learn quickly in a fast-paced environment
Basic computer and point-of-sale (POS) system experience is a plus
Physical Requirements:
Ability to stand, walk, and move about the store for extended periods
Ability to lift and carry up to 50 lbs occasionally
Why Join E&H Hardware Group?
Family-owned company with strong community ties
Supportive leadership and structured growth path
On-the-job mentorship and advancement opportunities
Employee discount and full benefits for eligible employees
Work for a brand people trust—locally owned, nationally recognized
About Us:
E&H Hardware Group operates multiple Ace Hardware stores across Ohio. As part of the Ace family, we’re committed to building Local Relationships Built on Trust. Our training programs are designed to develop future leaders who will continue our tradition of helpful service, operational excellence, an