Residential Construction Coordinator

WHO WE ARE

Miller Service Company (MSC) is a premier residential HVAC contractor serving the custom/luxury DFW homebuilding market since 1967. We partner with DFW’s top custom homebuilders to deliver high-performance mechanical systems in some of the most prestigious, high-end homes being built today. We operate at a pace and complexity that demands precision, accountability, and extraordinary coordination.

We are on a mission to grow substantially, and we are building the team that will get us there. Every role we create is designed not just to fill a seat, but to add real, lasting capability to our organization.

THE OPPORTUNITY

The Residential Construction Coordinator is not a traditional coordinator role, and we are not looking for a traditional candidate. This person will serve as the operational nerve center of MSC's new construction field execution — the single most informed, most reliable, most organized person in our office when it comes to the status of our active construction projects.

Our Construction Project Managers, field supervisors, installers, and customer-facing team members will all rely on this person to keep projects moving, information flowing, with nothing falling through the cracks. You will manage information, not people — but your impact on how well this company operates will be felt everywhere.

If you are the kind of person who gets energized (not anxious) by a large number of moving parts, who takes quiet pride in being the most organized person in any room, and who finds deep satisfaction in helping a team win — this role was written for you.

WHAT YOU WILL DO

Project Oversight & Status Management – In-Office

• Maintain a real-time, comprehensive view of all active residential construction projects across varying phases — from pre-construction through final inspection and close-out

• Track project milestones, job schedules, permit status, inspections, equipment delivery, and punch list items for each job simultaneously

• Proactively identify upcoming conflicts, scheduling gaps, or at-risk deadlines and raise flags before problems become crises

• Ensure that project information is current, accurate, and accessible to all internal stakeholders at all times

Internal Team Support

• Act as the primary in-office resource for Project Managers, field supervisors, and installation crews — fielding questions, tracking down answers, and keeping everyone moving forward

• Coordinate across internal departments including purchasing, service, and billing to ensure job needs are met on time

• Work with internal Miller Service personnel to provide a frictionless transition for a completed home to m a construction project to

• Help prepare and distribute project documentation, schedules, work orders, and job packets

• Support onboarding of new jobs into our systems and ensure all required documentation is complete and filed correctly

Builder & Vendor Communication

• Serve as a professional, reliable point of contact for external builder customers and their purchasing managers — communicating clearly on schedules, status updates, and open items

• Coordinate with equipment vendors and suppliers on lead times, delivery schedules, and order status

• Represent MSC with professionalism and reliability in every external communication

Process & Operational Excellence

• Identify inefficiencies in how job information is managed and help develop better systems and processes

• Contribute to the creation of tools, templates, and workflows that help MSC scale its operations effectively

• Maintain detailed, organized records and ensure critical information never lives only in someone's head

WHO YOU ARE

Here is what we are looking for:

• Exceptionally organized — you have systems, and your systems work. You do not lose things. You do not forget things. You have a method.

• Calm under load — when the volume of tasks is high, you do not panic. You prioritize, communicate, and execute. You are steady.

• An excellent communicator — you are clear, professional, and responsive in writing and in person. People trust that when you say something will happen, it will happen.

• Genuinely curious and not afraid to ask — you are not intimidated by what you do not know. You ask smart questions and learn fast.

• Deeply trustworthy — you do what you say, say what you mean, and never leave people guessing. You are honest even when it is uncomfortable.

• A team player who wants to build something — you are not here for just a paycheck. You understand you are joining something that is growing, and you want to be part of making it great.

• Technology-literate — you are at home in Excel, ServiceTitan, job management software, and modern communication tools. You pick up new systems quickly.

• Proactive, not reactive — you look ahead. You do not wait to be told there is a problem; you spot it first and bring a solution.

QUALIFICATIONS

Required

• 3 years of professional experience in a high-volume coordination, operations, project support, or office management role

• Demonstrated ability to manage many concurrent tasks or projects without dropping the ball

• Strong written and verbal communication skills — you can correspond professionally with builders, executives, and vendors alike

• Proficiency in Microsoft Office Suite (Excel in particular) and willingness to master our project management tools (i.e. ServiceTitan, AI systems development)

• High school diploma or equivalent; Associate's or Bachelor's degree preferred

Preferred (but not required — we will train the right person)

• Experience in residential construction, home building, or a construction-adjacent trade

• Familiarity with HVAC systems, mechanical contracting, or building trades

• Prior experience working with production home builders, custom home builders, or purchasing managers

• Experience with construction management or field service software platforms, especially ServiceTitan, Fieldwire, AutoCAD

COMPENSATION & BENEFITS

Base Hourly Rate: $28.00 – $34.00 per hour, commensurate with experience

Bonus Program: Significant performance-based bonus opportunity tied to company and individual results

Schedule: Full-time, Monday–Friday; standard business hours with flexibility as needed

Environment: Professional in-office role at MSC Headquarters

MSC offers a competitive benefits package including health coverage, paid time off, and a workplace culture that values longevity, loyalty, and contribution. As the company continues to grow, so will the opportunities and compensation available to the people who helped build it.

WHY MILLER SERVICE COMPANY?

We are not a big corporation. We are an established company with a 60 year tradition of excellence. Moreover, we are a company with a clear growth mission, a strong reputation in the North Texas custom homebuilding market, and a leadership team that is serious about building something great. The people who join us now are the people who will have shaped this company when it reaches its next level.

We believe in treating people with respect, paying fairly, communicating honestly, and recognizing the individuals who make things happen. We do not micromanage people who have earned our trust — and we give that trust quickly to people who deserve it.

If you want a role where your work genuinely matters, where you will be seen and appreciated, and where the ceiling on your impact and your income is tied directly to your effort and your results — we would like to meet you.

HOW TO APPLY

Please submit your resume along with a brief note (a few sentences is fine) explaining why this role appeals to you and what in your background makes you a strong fit. We read every submission and respond to every qualified candidate.

Please also complete a short application on MSC’s internal BambooHR site, located at the link below:

https://edmillerservice.bamboohr.com/careers/24

We are an equal opportunity employer. MSC is a drug-free workplace.

Pay: $28.00 - $34.00 per hour

Expected hours: 40.0 – 45.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Office Coordination: 2 years (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Dallas, TX 75220 (Required)

Work Location: In person

Salary : $28 - $34