JIRA Engineer

Dynamic Solutions Technology, LLC (DST) is seeking a full-time JIRA Engineer to lead a migration from Atlassian Jira Data Center to Atlassian Jira Government Cloud for a Federal client. The candidate must be able to work independently and with a team. This position requires a broad mix of technical and business acumen coupled and excellent communication skills. This is a REMOTE position.

Duties and Responsibilities:

• Assess the current Jira Data Center setup, including projects, workflows, custom fields, and user permissions.
• Define the migration scope and identify critical tasks (e.g., data cleanup, user management).
• Develop migration strategy and detailed timeline.
• Set up corresponding projects and customize work item types in Jira Gov Cloud.
• Choose and configure the appropriate migration tools or methods.
• Conduct test migrations and validate results before production rollout.
• Migrate projects, workflows, custom fields, and user permissions from Jira Data Center to Jira Gov Cloud.
• Migrate Jira plugin data alongside project migrations.
• Perform post-migration validation and obtain stakeholder sign-off.
• Identify and manage migration risks and mitigation strategies.
• Ensure workflows and permissions function properly in Jira Gov Cloud.
• Collaborate with cross-functional teams and stakeholders.
• Document migration process and lessons learned.
• Define data mapping for unsupported or custom configurations.
• Develop internal and user-facing documentation outlining changes and guidance.

Education and Years of Experience:

• Bachelor's degree in information technology, Computer Science, Software Engineering or related technical or functional discipline.

Required and Desired Skills/Certifications:

• Strong understanding of Jira's architecture, schemes, configurations, and data structures.
• Experience with data export, import, and validation process.
• Familiar with tools or techniques for migrating data between platforms (e.g., Migration Assistant, CSV imports, API usage).
• Experience migrating and supporting Jira plugins (e.g., Jira Workflow Toolbox, Email This Issue, Big Picture, eazyBI).
• Ability to plan, organize, and manage a migration project from start to finish.
• Scripting skills (e.g., Groovy, Python) for automating migration tasks or configurations.
• Experience with API integrations.
• Experience with Atlassian Access (SSO, SCIM provisioning, and user lifecycle management).
• Familiarity with Atlassian Cloud limitations vs Data Center.
• Experience setting up and administering Jira in Atlassian Government Cloud environments.
• Understanding of Atlassian Data Center and Government Cloud licensing models and user access.
• Proficiency in using and configuring Jira, including project setup, task management, and basic customization.
• Familiarity with the Jira Cloud Migration Assistant.
• Experience setting up and managing Jira Gov Cloud DVCS integrations with on-prem applications.
• Understanding and knowledge of Jira Service Management (JSM).
• Strong verbal and written communication skills and the ability to interact with business and technical personnel at all levels of an organization.
• Strong observational skills, analytical, and results oriented.
• Strong problem-solving skills, and a passion to learn.
• Strong organizational skills.
• Proficiency using Microsoft Office Suite.

Additional Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance.

Min Citizenship Status Required: Must be a U.S. Citizen

• Physical Requirements: No Physical requirement needed for this position