Front office/billing coordinator

Front Office Coordinator

Dynamic Performance and Recovery is a physical therapy and sports performance facility in Scottsdale, AZ. We provide high quality care that is initiated at the first point of contact, throughout care, to discharge and continuing after care. We are looking for a Front Office Coordinator who is an exceptional communicator, a self starter, is extremely organized, and to help with organizing our daily operations and lead us to success. Billing experience is not required but is recommended. You will be responsible for insurance verifications/authorizations, patient scheduling, processing payments, insurance/claim data entry, following up with insurance companies on claims, cleaning/organizing, scanning, sending medical records, being a liaison between medical offices and patients, and other administrative tasks. As the Front Office Coordinator, you will be the first point of contact for our patients and will assist the Office Manager in managing all aspects of our daily operations.

Responsibilities

• Manage phone calls and emails from patients, insurance companies, and medical offices
• Answer phones and schedule appointments
• Ensure that paperwork is properly completed and/or scanned prior to each patient's appointment
• Provide information about the office and answer questions about our practice as a whole
• Take inventory in office supplies
• Manage patient registration and billing through our EHR system (if applicable)
• Scheduling new patients as well current patients consistently for plan of care
• Update electronic medical records with current information from patients' charts
• Keep the lobby clean and organized throughout the day
• Maintain an organized patient file in our EHR system (if applicable) with all pertinent information (insurance, previous treatments, etc.)
• Stay up-to-date with new medical terminology terms and procedures
• Perform other duties as assigned by management

Skills

• Proven work experience as a Front Office Coordinator or similar role in medical office or hospital preferred but not required.
• Knowledge of medical terminology, charting procedures and medical terminology standards is required. (You will be trained on how to use EHR systems upon hire)
• Proficiency in MS Office; Excel; Outlook; Word; general knowledge of computers; knowledge of electronic medical records (eClinical Works) is required.

Job Types: Full-time, Part-time

Pay: $15.15 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $15 - $20