E-commerce Specialist

e-Commerce Specialist

At Dynamic Lifecycle Innovations, our mission is to improve the world with innovative sustainability efforts, and empower our team members to be the best they can be. We are an industry leader in electronics life cycle management, and place a special focus on Integrity and Customer Service. Most importantly, we believe our team is our most valuable resource, and we work diligently to provide a work environment that is rewarding, engaging, and FUN! With an emphasis on personal growth and development, Dynamic is more than an employer, instead acting as a partner in the career development and life aspirations of our team. Nothing gives us more satisfaction than helping you turn your dreams into reality. Don't just take our word for it, visit Dynamic Lifecycle Innovation's Great Place to Work page to see what Team Members have to say.

Sound like a good fit for you? Read on about the e-Commerce Specialist! We may be a little biased, but we think you're going to love it here.

Location: On-site in Onalaska, WI - Building A

Hours: Monday – Friday; 8:00 am – 5:00 pm (1-2 Saturdays per month; 7:00am - 12:00pm)

Compensation: $22.75/hour - $27.00/hour (dependent upon experience), wage increase eligible twice annually

Benefit highlights:

• 3 weeks of paid vacation in year one and 4 weeks of paid vacation in year two
• 8 paid Holidays
• Health benefits start the first of the month following start date
• 401K
• Profit sharing (Quarterly basis)

Purpose & Summary: As an e-Commerce Specialist at Dynamic, you will be responsible for setting the value of items processed through the ITAD Business Unit and listing them via a multichannel sales tool to various e-commerce channels like Amazon and eBay. After items are sold, as an e-Commerce Specialist you will remove products from inventory and ship items to the customer. With your excellent communication skills, you will answer any pre and post-sale questions from customers providing an exceptional experience. Lastly in this position you will put together sales data of all materials sold through all ecommerce sales channels, regularly make decisions on what items are best to wholesale and which are best to retail and determine offer/sale values. Day-to-day activities may include:

• Gather relevant information from technicians and ERP system
• Determine value of items through comparison tools and resources
• Photographing items and drafting accurate and appealing descriptions
• Clean, prepare and package items for shipment
• Answer all customer inquiries, post-sale questions, returns and refunds
• Effectively construct build-to-order materials
• Audit all material at each stage
• Ensure accuracy within listings and materials
• Miscellaneous support tasks as needed

Preferred Requirements & Qualifications:

• 1 year of customer service experience
• Intermediate computer skills
• Strong written and verbal communication skills
• Excellent customer service skills
• Strong work ethic
• Willingness to learn
• Basic math skills
• High attention to detail

Outstanding candidates may also possess these bonus qualifications!

• Knowledge of value of electronics
• Critical thinking and problem solving skills
• Ability to track numbers and recognize units that have value
• Knowledge of eBay selling

Dynamic Lifecycle Innovations strives to be an employer who stands out from the crowd, and we believe differences that make us unique should be celebrated on an individual level as well. We are proud to be an equal opportunity, affirmative action employer, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other identifier.