What are the responsibilities and job description for the Key Holder/Sales Associate position at DXL?
Job Summary
We are seeking an energetic and dynamic key holder sales associate to help lead our retail operations with enthusiasm and a customer-centric approach. In this pivotal role, you will help oversee daily store activities and ensure an exceptional shopping experience for our customers. Your leadership will drive sales growth, optimize operational efficiency, and foster a positive environment that motivates staff to excel. If you thrive in a fast-paced retail setting and possess strong management skills, this is your opportunity to make a meaningful impact while advancing your career.
Duties
- Lead and supervise all store operations, including sales, customer service, inventory management, and merchandising to ensure smooth daily functioning.
- Recruit, interview, train, and develop team members to build a high-performing retail sales team dedicated to delivering outstanding service
- Oversee inventory control processes, including stock replenishment, pricing strategies, and stock rotation to maximize profitability.
- Utilize POS (Point of Sale) systems for sales transactions and cash handling
- Maintain operational standards by ensuring compliance with safety regulations, and controlling expenses.
- Provide feedback, and foster a collaborative work environment.
- Handle customer inquiries and resolve issues promptly to ensure high levels of satisfaction.
- Monitor sales performance metrics and develop action plans to meet or exceed targets.
Experience
- A background in retail math calculations.
- Experience with POS systems, cash handling procedures, bookkeeping basics, and operational management.
- Excellent communication skills in multiple languages or bilingual proficiency is preferred for diverse customer engagement.
- Prior experience in retail sales environments such as grocery stores or wireless retail is advantageous.
- desire to handle multiple responsibilities efficiently through excellent organizational skills and time management.
Join us as a key holder sales associate if you are passionate about customer service and have a desire to help coach team members to achieve goals with in a fast paced environment. We value energetic associates who are committed to excellence and driving growth while fostering a welcoming environment for both customers and staff alike!
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $15 - $20