What are the responsibilities and job description for the HVAC Service Account Manager position at DWD Mechanical Contractor, Inc.?
Job Overview
We are seeking a dynamic and results-driven HVAC Service Account Manager to join our team. This role is integral to fostering strong client relationships, expanding our business footprint, and ensuring the delivery of exceptional HVAC service solutions. The ideal candidate will possess excellent communication and negotiation skills, with a proven track record in B2B sales, business development, and account management. This position offers an exciting opportunity to lead strategic initiatives, leverage technology sales expertise, and contribute to the growth of our company's service portfolio.
Responsibilities
- Develop and maintain long-term relationships with existing clients while identifying new business opportunities within the HVAC industry.
- Conduct warm calling campaigns to engage potential clients and generate new leads.
- Negotiate contracts and service agreements to maximize value for both clients and the company.
- Lead business development initiatives by analyzing market trends and identifying areas for expansion.
- Manage key accounts through regular communication, ensuring customer satisfaction and retention.
- Collaborate with internal teams on marketing strategies and technical sales approaches to promote HVAC solutions effectively.
- Utilize Salesforce and other CRM tools to track sales activities, client interactions, and pipeline progress.
- Provide technical sales support by translating client needs into tailored HVAC service proposals.
- Demonstrate leadership in guiding clients through complex decision-making processes related to HVAC systems.
- Analyze market data and customer feedback to improve service offerings and sales strategies.
Experience
- Proven success in B2B sales, particularly within the HVAC or related technical industries.
- Strong negotiation skills with experience in contract discussions and closing deals.
- Background in business development with a focus on expanding client portfolios.
- Familiarity with marketing strategies relevant to technical services or product promotion.
- Experience using Salesforce or similar CRM platforms for managing sales pipelines and customer data.
- Knowledge of technology sales, especially related to HVAC systems or industrial equipment, is highly desirable.
- Demonstrated ability in account management, maintaining long-term client relationships, and delivering exceptional customer service.
- Excellent communication skills with the ability to present complex technical information clearly and persuasively.
- Analytical skills for assessing market trends, customer needs, and competitive positioning.
- Ability to lead initiatives independently while working collaboratively within a team environment. This role offers an engaging environment for professionals passionate about technical sales, business growth, and building meaningful client partnerships within the HVAC industry.
Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: Hybrid remote in Morton, PA 19070
Salary : $70,000