What are the responsibilities and job description for the Property Service Cleaner position at DVR?
Who We Are
Deerfield Vacation Rentals is a short-term / vacation rental management company with a portfolio of properties in the Deerfield Resort community and across scenic Norris Lake, including lakefront homes, lakeview homes, villas, condos, etc.
We pride ourselves on 5-star reviews, and cleanliness is our top priority.
We are looking for reliable, thorough, and experienced cleaners to join our cleaning team, committed to delivering clean, spotless, welcoming stays for every guest.
About the Position
- Turnover Window: Must be available between 10:00 AM and 4:00 PM.
- Scheduling: Schedule varies based on bookings; weekends are frequently required.
- Location: Mostly in and around Deerfield Resort
Responsibilities:
- Full Turnover Clean: Kitchen, bathrooms, bedrooms, and living areas.
- Laundry: Wash, dry, and fold all linens and towels (on-site or off-site, specify here).
- Restocking: Replenish supplies (coffee, toilet paper, shampoo, etc.) and notify us when stock is low.
- Staging: Arrange pillows, throws, and decor exactly as shown in reference photos.
- Damage Reporting: Inspect the property for damages or missing items and report them immediately via photo.
Requirements:
- Prior experience with Airbnb/Vacation Rentals or Hotel Housekeeping preferred.
- Reliable transportation and a valid driver’s license.
- Smartphone: Must be able to use apps (like WhatsApp, TurnoverBnB, or Slack) to send photos of the finished job.
- Ability to work independently and efficiently under a time crunch.
Compensation:
- Pay: Aggressive and competitive flat-rate per home
- Bonuses: Available for consistent 5-star cleanliness ratings.
What You’ll Do
- Clean and prepare vacation properties for check-in and guest turnover
- Deep clean kitchens, bathrooms, appliances, floors, and windows
- Refresh linens, restock essential supplies, and set up units for arrival
- Remove trash and debris from both units and common areas
- Sanitize high-touch surfaces to ensure guest safety and satisfaction
- Follow detailed cleaning checklists and company quality standards
- Promptly report maintenance issues or safety concerns
- Coordinate with property management and maintenance to meet turn deadlines
- Care for cleaning tools, inventory, and workspaces responsibly
This role may involve travel between nearby properties and work inside both vacant and guest-occupied units.
What We’re Looking For
- Prior cleaning or housekeeping experience (hospitality, short-term rentals, multifamily, or residential)
- High attention to detail and commitment to quality results
- Ability to work independently and manage your schedule
- Reliable attendance, timeliness, and a strong work ethic
- Professional and respectful communication with staff and guests
- Comfortable with physical work: bending, lifting, walking stairs, carrying supplies
- Ability to pass a background check
Nice to Have
- Experience with high-turn rentals or vacation property cleaning
- Familiarity with property management environments
- Flexibility to work across multiple properties in a day
- Experience in a fast-paced, guest-focused organization
- Valid driver’s license and reliable transportation
Why Work with Us?
- Be part of a growing team focused on delivering exceptional guest experiences
- Work outdoors and inside beautiful lakefront and mountain-view properties
- Flexible part-time and full-time opportunities for motivated individuals
- Supportive environment with opportunities to grow with the company