What are the responsibilities and job description for the Front Desk Specialist position at DVMD LLC?
Job description:
IBMC College is currently seeking a full-time Front Desk Specialist for our Longmont Campus.
Position Purpose:
Greet and welcome all visitors to IBMC while providing administrative support to all campus departments.
Education and Experience:
High School Diploma or GED and two years customer services or receptionist experience, or equivalent combination of education and experience required.
Essential Duties
- Answer and direct incoming telephone calls.
- Greet visitors/vendors, ensure sign-in and check-out guest badges.
- File student data forms.
- Order and distribute Admissions and Marketing Department supplies.
- Update student address information in CampusVue via return mail
- Schedule appointments for massage clinic and cosmetology salon. Assist new clients with required paperwork. Collect fees.
- Coordinate the SOS follow-up program for all incoming students. Ensure all time sensitive material is mailed to the student according to protocol.
- Timely and accurately distribute incoming mail to staff.
- Disburse and reconcile petty cash fund.
- Maintain schedule for conference room and classrooms. Coordinate lunch requests for meetings.
- Maintain front lobby cleanliness.
- Maintain postage and accurately process daily mail.
- Coordinate all shipping needs with appropriate carrier.
- Other duties or projects as assigned by Campus Director or Director of Admissions.
- Maintain confidentiality of all work information.
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.
Knowledge/Skill and Ability
- Ability to speak clearly and concisely with a pleasant telephone voice.
- Ability to manage multiple tasks concurrently.
- Ability to work in a demanding environment.
- Proficient in Microsoft Office Suite.
- Excellent telephone etiquette.
- Excellent organizational skills.
- Excellent customer service skills.
- Excellent oral and written communication skills.
- Strong data entry skills both 10-key and alpha numeric.
- Attention to detail and consistency in work.
Working Conditions
Work is performed in the front lobby of a college campus requiring outdoor driving to complete errands.
We are an Equal Employment Opportunity Company.