Front Desk Specialist

IBMC College is currently seeking a full-time Front Desk Specialist for our Longmont Campus.

Position Purpose:

Greet and welcome all visitors to IBMC while providing administrative support to all campus departments.

Education and Experience:

High School Diploma or GED and two years customer services or receptionist experience, or equivalent combination of education and experience required.

Essential Duties

• Answer and direct incoming telephone calls.
• Greet visitors/vendors, ensure sign-in and check-out guest badges.
• File student data forms.
• Order and distribute Admissions and Marketing Department supplies.
• Update student address information in CampusVue via return mail
• Schedule appointments for massage clinic and cosmetology salon. Assist new clients with required paperwork. Collect fees.
• Coordinate the SOS follow-up program for all incoming students. Ensure all time sensitive material is mailed to the student according to protocol.
• Timely and accurately distribute incoming mail to staff.
• Disburse and reconcile petty cash fund.
• Maintain schedule for conference room and classrooms. Coordinate lunch requests for meetings.
• Maintain front lobby cleanliness.
• Maintain postage and accurately process daily mail.
• Coordinate all shipping needs with appropriate carrier.
• Other duties or projects as assigned by Campus Director or Director of Admissions.
• Maintain confidentiality of all work information.

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

Knowledge/Skill and Ability

• Ability to speak clearly and concisely with a pleasant telephone voice.
• Ability to manage multiple tasks concurrently.
• Ability to work in a demanding environment.
• Proficient in Microsoft Office Suite.
• Excellent telephone etiquette.
• Excellent organizational skills.
• Excellent customer service skills.
• Excellent oral and written communication skills.
• Strong data entry skills both 10-key and alpha numeric.
• Attention to detail and consistency in work.

Working Conditions

Work is performed in the front lobby of a college campus requiring outdoor driving to complete errands.

We are an Equal Employment Opportunity Company.