What are the responsibilities and job description for the Office Scheduler position at DV Therapy?
DV Therapy is seeking a proactive and detail-oriented Administrative Assistant in Scheduling to join our team. In this role, you will oversee front office operations, coordinate client appointments, and support both the clinical and administrative teams. The ideal candidate is empathetic, highly organized, and committed to providing exceptional client care.
Responsibilities:
Scheduling & Client Communication
Coordinate and manage appointments using cloud-based software
Maintain the master schedule with accuracy and timeliness
Communicate with clients about reminders, changes, and rescheduling
Front Office & Staff Support
Greet clients warmly and manage check-ins
Assist with onboarding and training schedules
Maintain a welcoming and organized front office
Records & Admin Support
Organize electronic health records (HIPAA-compliant)
Assist with billing inquiries and data entry
Support general office tasks (filing, supplies, etc.)
Qualifications:
- High school diploma or GED.
- Minimum of 1 year of scheduling or clerical experience preferred.
- Bilingual in Spanish is a plus.
- Proficiency in Microsoft Office and electronic health record systems.
- Strong communication skills with a positive, client-focused attitude.
- Ability to multitask and handle multiple priorities effectively.
Benefits:
We offer different benefits based on your work schedule: Full-Time and Part-Time. Please see below our benefits.
Benefits OverviewDV Therapy Benefits – Full‑Time
Accrued Sick Days: 5 days after 90 days
Paid Holidays: 6 days (eligibility required)
Health Insurance: Available after 60 days
401(k) with 4% Match: Available after 1 year
CEU Reimbursement ($150): Available after 1 year with approval
Professional Liability Insurance: Included
T‑Mobile Plan Option: Available
Gym Stipend: Available after 90 days
LifeMart Discounts: Included
LifeCare Mental Health Support: 9 free consultations per year
DV Therapy Benefits – Part‑Time
Accrued Sick Days: 5 days after 90 days
Paid Holidays: Not included
Health Insurance: Not included
401(k) with 4% Match: Not included
CEU Reimbursement ($150): Not included
Professional Liability Insurance: Included
T‑Mobile Plan Option: Available
Gym Stipend: Not included
LifeMart Discounts: Included
LifeCare Mental Health Support: 9 free consultations per year
About Us: DV Therapy is a multidisciplinary clinic providing ABA, OT, and Speech services to clients in both in-home and clinical settings. We are committed to delivering compassionate care, effective treatment plans, and continuous support to our clients and staff.
Follow us for updates and clinic highlights:
Instagram: @dvtherapyinc
LinkedIn: DV Therapy Learning Center