Support Technician, Position Control

Job Summary

Provides administrative support work in assisting district administrators in planning, coordinating, monitoring, and facilitating administrative actions and processes. 

Additional Duties required:

• This position will be responsible for creating and maintaining all changes for existing and new organizational structures.
• This position will be required to perform regular testing of system (SAP) updates and changes.
• This position will process Division and Spring Budgets for each fiscal year.
• This position will coordinate with other departments to ensure positions are properly maintained.
• This position will maintain job codes by changing the job code as required and creating new job codes.
• This position is responsible for developing, analyzing, and updating reports which include, but are not limited to - TBD, Payroll Suspense, Queries, Surplus, Correct Vacancies.
• This position will process Summer School Positions (SSF’s) and Position Change Forms (PCF’s) for full time, part time, and multiple assignments.
• This position will work with other HR staff to provide support and educate users on Position Control related items.
• This position will assist HR Administration in understanding budgeted items throughout the year.
• This position will conduct research on various issues received from other departments upon request.
• The work hours will be 7:30 am – 4:30 pm.

Essential Functions

1. Researches and compiles data, and prepares reports and correspondence.

2. Organizes and tracks the status of legislation, application or case record processing, responding to complaints, and/or resolving work related problems.

3. Recommends, coordinates, and implements administrative practices and procedures to facilitate work processes and accomplish unit activities.

4. Interprets laws, rules, regulations, policies, for the purpose of answering inquiries, resolving complaints, or to resolve work related problems.

5. Prepares correspondence relating to administrative activities for the purpose of presenting information, or resolving complaints or work related problems.

6. Maintains administrative records and files.

7. Attends meetings to provide or clarify information, facilitate processes, or resolve problems.

8. Performs other duties as assigned.

Probation: Six (6) months

Qualifications

Open requirements: Four (4) year combination of education, training, and experience in administrative work or related area. 

Promotional requirements: NA

Licensing:  Depending upon assignment, a valid Florida Driver’s License may be required prior to appointment and must be maintained during employment in this class.

Knowledge, Skills, and Abilities

• Knowledge of administrative practices, methods, and procedures relating to administrative support areas
• Knowledge of research and statistical methods and techniques
• Strong word processing, spreadsheet, database, diagramming, and/or presentation software skills
• Strong oral, written, and interpersonal communication skills
• Strong data research, compilation, analysis, and presentation skills
• Strong calculator, personal computer, fax, and office equipment operation skills
• Ability to resolve work related problems or complaints
• Ability to use judgment in search for solutions or improvement to work processes
• Ability to coordinate work activities
• Ability to research and compile data, prepare written reports and correspondence
• Ability to interpret laws, rules, and regulations
• Ability to operate standard office equipment such as personal computers, copiers, fax machines, and related equipment
• Ability to read, understand, and apply job-related rules, policies and procedures
• Ability to prepare reports