What are the responsibilities and job description for the Assistant Front End Manager position at Dutch-Way Farm Market Inc.?
Assistant Front End Manager Overview
1.The Assistant Front End Manager will Provide exceptional service, courtesy, and friendliness to all customers.
2.The Assistant Front End Manager will Promote customer goodwill by providing high standards of customer service.
3.The Assistant Front End Manager will Reflect high degree of professionalism in manner and conduct in dealing with customers and subordinates.
4.The Assistant Front End Manager will Supervise, plan, and implement activities of front end personnel to ensure consistent applications of store customer service standards.
5.The Assistant Front End Manager will Enforce policies relating to front end operations.
6.The Assistant Front End Manager will Communicate effectively with the Front End Manager concerning all aspects of the front end operation that need attention and regarding employee’s work performance.
7.The Assistant Front End Manager will ,To the extent that the Store Manager or Front End Manager delegates, carry through with disciplinary action for Front End associates who fail to comply with store or Front End policies and procedures.
8.The Assistant Front End Manager will Delegate responsibilities to front end personnel as directed by store management.
9.The Assistant Front End Manager will Maintain ongoing training and re-education of existing cashiers and baggers as directed by the Front End Manager.
10.The Assistant Front End Manager will Assist cashiers in the proper applications of Store Check Cashing Policies.
11.The Assistant Front End Manager will Maintain the appearance of our Front End that reflects the cleanliness and good stock conditions of bags, check-out counters, front wall area, service center, etc.
12.The Assistant Front End Manager will Present a “high-profile” image as the person in charge. Show yourself as someone that our customers can quickly refer to in case of requests or comments.
13. The Assistant Front End Manager will Present a good role model and example to our cashiers, baggers, and parcel pick up clerks as to how to show excellent customer service to our valued customers.
14. The Assistant Front End Manager will Ensure that proper scanning procedures and cash handling policies are being followed by all cashiers.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Work Location: In person