What are the responsibilities and job description for the Mobile Device Management (MDM) Specialist position at Dutch Ridge Consulting Group (DRCG), LLC?
Company Overview
Dutch Ridge Consulting Group, LLC (DRCG) is an ISO 9001:2015, Department of Veterans Affairs (VA) Certified Veteran Enterprise (CVE), Service-Disabled Veteran-Owned Small Business (SDVOSB). DRCG provides cleared technical support staff throughout the United States with corporate offices in Ashburn, Virginia. DRCG offers expertise in Systems Integration (SI), Information Technology (IT) solutioning, Program Management, Risk Management, Business Process Reengineering (BPR), Requirements Engineering, Workflow Solutioning, and Business Consulting Services. Established in 2016, DRCG is 100% US owned and predominately supports the DoJ, DoW, and DHS. DRCG optimizes client investments by leveraging expertise to better manage the growth and transformation of existing IT environments.
DRCG is a seeking highly skilled Journeyman-level Mobile Device Management (MDM) Specialist to support the administration, security, and lifecycle management of mobile devices across our enterprise environment. The ideal candidate will have extensive experience managing Android and iOS devices within Microsoft Intune, with preference given to those who have supported Department of Defense (DoD) environments. This role requires a proactive, process-oriented professional who takes initiative, strengthens documentation, and brings new ideas to improve mobility operations.
This position is located within the United States and will be a fully remote position.
Responsibilities
Bachelor's with 3 - 5 years (or commensurate experience)
Required Skills And Experience
Preferred Skills And Experience
Dutch Ridge Consulting Group, LLC (DRCG) is an ISO 9001:2015, Department of Veterans Affairs (VA) Certified Veteran Enterprise (CVE), Service-Disabled Veteran-Owned Small Business (SDVOSB). DRCG provides cleared technical support staff throughout the United States with corporate offices in Ashburn, Virginia. DRCG offers expertise in Systems Integration (SI), Information Technology (IT) solutioning, Program Management, Risk Management, Business Process Reengineering (BPR), Requirements Engineering, Workflow Solutioning, and Business Consulting Services. Established in 2016, DRCG is 100% US owned and predominately supports the DoJ, DoW, and DHS. DRCG optimizes client investments by leveraging expertise to better manage the growth and transformation of existing IT environments.
DRCG is a seeking highly skilled Journeyman-level Mobile Device Management (MDM) Specialist to support the administration, security, and lifecycle management of mobile devices across our enterprise environment. The ideal candidate will have extensive experience managing Android and iOS devices within Microsoft Intune, with preference given to those who have supported Department of Defense (DoD) environments. This role requires a proactive, process-oriented professional who takes initiative, strengthens documentation, and brings new ideas to improve mobility operations.
This position is located within the United States and will be a fully remote position.
Responsibilities
- Manage, configure, and maintain Android and iOS mobile devices using Microsoft Intune (Endpoint Manager).
- Develop, refine, and enforce mobile security policies, compliance rules, and configuration profiles.
- Support device lifecycle activities: provisioning, enrollment, troubleshooting, patching, and decommissioning.
- Implement and maintain automation using Microsoft Graph API and Power Automate.
- Collaborate with cross-functional teams to enhance MDM strategy, security posture, and user experience.
- Create and maintain comprehensive documentation for configurations, processes, and operational procedures.
- Identify and implement process improvements to drive efficiency and innovation.
- Ensure adherence to DoD mobility, cybersecurity, and compliance requirements, including applicable STIGs.
Bachelor's with 3 - 5 years (or commensurate experience)
Required Skills And Experience
- Hands-on experience administering Android and iOS devices within Microsoft Intune.
- Strong understanding of MDM/EMM principles, mobile security, compliance, and policy design.
- Experience with Microsoft Graph API for automation, reporting, or integrations.
- Proficiency in creating or maintaining automated workflows via Power Automate.
- Proven ability to produce clear, accurate, and thorough technical documentation.
- Strong initiative, analytical thinking, and problem-solving skills.
- Must have current and active CompTIA Security certification.
Preferred Skills And Experience
- Prior experience supporting DoD mobility environments or federal MDM operations.
- Familiarity with Azure AD, Conditional Access, Zero Trust mobile security, and identity-driven device management.
- Experience working with STIG compliance.