What are the responsibilities and job description for the House Cleaning Technician position at Dust Diva?
Duties & Responsibilities:
Cleaning
· Learning, training and following the Speed Cleaning training system
· Providing cleaning services according to the Work Order
· Following all company policies and procedures on the job
· Reporting in/out of jobs using designated process (app, paperwork, phone call to office)
· Inspecting own work. If leading a team, inspecting the work of others
· Picking up needed equipment for special cleaning jobs
· Completing any job-related ‘paperwork’ as required by company processes
· Maintaining a 4 star and above customer satisfaction rating
Confidentiality
· Keeping safe all private/confidential customer information and property, such as but not limited to Work Orders, alarm codes, customer whereabouts, house contents/customer possessions
· Picking up and return to the office promptly (per company processes) any customer payment (cash, check) and customer keys
Communications
· Communicating with the customer while in the home performing job duties
· Communicating any customers needs and/or issues to the company customer service person
· Reporting to the customer service person if conditions in the home change or find the home in a condition not consistent in the Work Order
Safety
· Following company safety policies and guidelines
· Carrying SDS sheets for cleaning products in work binder for easy access and consultation
Professionally representing the company
· Appearing clean and professional while working; wearing the company-stipulated uniform/work attire
· Washing, maintaining and replacing when necessary the work apron. Taking care of work supplies
· Washing/cleaning of supplies including cleaning towels/cloths
· Refilling cleaners
· Replenishing cleaning tools and equipment. Alerting the office if tools and equipment are supplied by the company
· Maintaining own vacuum or, if using the customer’s, emptying it and returning it to the designated location
Responsible for own transportation and related costs such as gas and insurance
(In some cases,) leading a team of cleaning techs
Job Type: Full-time
Pay: $650.00 - $800.00 per week
Benefits:
- Dental insurance
- On-the-job training
- Paid training
- Vision insurance
Supplemental Pay:
- Bonus opportunities
- Tips
Work Location: In person
Salary : $650 - $800