Quality Manager

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Position Summary:

In this role, you'll provide strategic leadership and day-to-day direction to help the team achieve both daily, monthly, and annual quality goals. It's a fantastic opportunity to make a meaningful impact while driving continuous improvement and excellence across the departments.

Essential Functions and Responsibilities:

• Set goals, monitor progress, and ensure accountability for teams and individual members
• Accountable for managing resources to ensure key quality metrics are met
• Collaborate with internal and external customers' quality and engineering personnel to determine critical part features and review manufacturability of the design
• Make recommendations to modify customer part specifications and tolerances as necessary to support cost-effective production
• Provide engineering support to operations, ensuring consistent application of quality techniques
• Resolve quality issues by identifying problems, examining solution options, implementing action plans, and providing resources
• Effectively communicate and reinforce the company's commitment to quality improvement efforts
• Determine when process stability and capability studies should be performed on existing processes. Review and analyze results. Recommend changes to processes based upon findings and perform follow-up to verify effectiveness
• Participate and coordinate with other departments (i.e., Engineering, Manufacturing Engineering, Purchasing, Logistics, Operations, etc.), product Quality planning activities to determine appropriate use of existing and new systems
• Facilitate and promote the use of appropriate problem-solving techniques for effective root cause analysis and successful corrective action
• Participate directly within internal and external customer feedback systems; drive improvement plans where necessary
• Assist the Purchasing team in the improvement of supplier standards and drive their implementation into the supply base
• Lead and or conduct on-site supplier evaluations both before supplier selection and after.
• Oversee the implementation of risk-based inspection strategies, leveraging internal processes and supplier histories, and data analytics to optimize efficiency.
• Lead local efforts aligning with ISO quality certifications and ensure ongoing recertifications and compliance.
• Lead regional efforts by partnering with other division leaders to ensure ongoing ISO certifications and compliance. Monitor group adherence to the business operating system (BOS) as established by the company leadership team.

Education and Experience:

• Bachelor's degree in engineering, Operations, and/or technical discipline preferred.
• Minimum of 5 years' quality experience required
• Knowledge of certified quality management system (e.g., TS 16949, ISO)
• Customer quality assurance experience
• Previous audit experience; internal and external
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
• Technical knowledge of steel fabrication and assembly processes preferred
• Formal training and previous experience with part, sub-assembly, and final assembly audits preferred
• Project management experience preferred
• Certified Quality Engineer preferred
• Background in GD&T preferred
• Understanding of manufacturing and/or lean processes is desired

Knowledge Of:

• Applicable codes, rules, and regulations related to the area of assignment
• Quality engineering and quality assurance principles
• Principles of quality planning and creating a quality plan
• Failure investigation, root cause, and corrective action processes
• Nonconformance management and reporting
• Quality management system standards
• Qualification process and testing
• Risk management process
• ERP and Manufacturing Execution Systems (MES)
• Geometric Dimensioning and Tolerancing (GD&T) techniques
• Standard Measuring Inspection (SMI) equipment
• Applicable machine shop, weld, composite, propellant, electrical, and assembly processes
• Non-Destructive Test inspection processes
• Dimensional, visual, sample, and witness inspection processes
• Tooling/gage processes
• Special process certifications
• Process Failure Modes and Effects Analysis (PFMEA)
• Calibration system requirements
• Computer systems and applicable software programs, such as Microsoft Office suite
• Data mining quality management data techniques

Ability To:

• Audit, interpret, and evaluate data and processes
• Use a variety of test, inspection, and measurement equipment
• Read and interpret blueprints and related specifications
• Apply and interpret Geometric Dimensioning and Tolerancing (GD&T)
• Operate effectively in a team environment
• Conduct investigation, studies, and research
• Create process and program metrics to evaluate the quality of health
• Effectively communicate, both orally and in writing
• Interface effectively with external customer counterparts
• Deal with multiple tasks and deadlines set by management
• Work safely without presenting a direct threat to self or others

Additional Requirements:

• Pass a pre-employment drug test and be able to pass a drug test at any time during employment.
• Adhere to the policies and procedures outlined in the employee handbook
• Travel, light; supporting other facilities as warranted for ISO compliance and BOS discipline.

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Dürr CTS, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We maintain a drug-free workplace and perform pre-employment drug and alcohol testing.

Note to all Staffing Agencies: Dürr CTS, Inc. has a team of dedicated Human Resources professionals who are responsible for all hiring needs. Our practice is to partner and work with our approved vendors on an as-needed basis. We do not accept resumes from agencies that are not on our preferred vendor list and have not signed our Recruiting and Permanent Placement Contract. Any resumes submitted from unapproved vendors will be considered unsolicited, and Dürr will not be obligated to pay a referral fee.