Clinic Assistant - Bilingual in Spanish

Description

In this role, you will be working in the Adult Health Services programs and will be responsible for performing clerical duties to assist with the efficient movement of clients through our Sexual Wellness and Tuberculosis Clinics. We are looking for someone with the ability to adhere to office procedures while assisting nurses with patient care activities, including data entry, telephone reception, registration scheduling, escorting patients, preparing medical records and stocking exam rooms.

This position is eligible for a full DuPage County comprehensive benefit package to include: 12 paid holidays per year, 12 vacation days, 12 weeks of paid parental leave,5 paid personal days and accrued sick leave. This is a pension eligible position with tuition reimbursement and student loan forgiveness.

The hours for this position are Monday through Friday from 8:00 am to 4:30 pm, with some evening hours working until 7:00 pm. Salary may increase based on experience. We offer a $3,000.00 annual stipend for passing our bilingual proctor test.

Responsibilities

• Updates client records; enters client’s data into computer systems including revising or updating addresses and telephone numbers.
• Schedules appointments: ensures that release forms or consent forms have been signed; prepares various forms and worksheets.
• Sets up clinic rooms with appropriate supplies; processes daily reports; monitors on hand supplies and coordinates replenishment as needed.
• Patient care activities including: Direct Observation Therapy activities, collecting information from clients, escorting patients, preparing medical records, stocking exam rooms, drawing blood (if certified), and performing in-house procedures.
• Maintains required training, licensure, and/or certification.
• Adheres to department guidelines for attendance and punctuality.
• Participates in emergency response activities as assigned.
• Maintains confidentiality of privileged information and adheres to patient privacy laws.
• Demonstrates sensitivity and understanding of other ethnic groups and cultures.
• May assist with determining client eligibility for programs.
• Assist with interpretation.

Requirements

Completion of high school diploma/GED. One year of experience working in customer service is preferred. Bilingual in Spanish is preferred. Attendance at paid New Hire Orientation is required. Good knowledge of modern office practices and procedures; some knowledge of medical terminology and filing systems preferred.

Supplemental Information