What are the responsibilities and job description for the Crew Member position at Dunkin'?
Overview:
A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace. We work to cultivate a positive culture on a daily basis with our team management and community.
Responsibilities Include:
· Follow Brand standards, recipes, and systems
. Understand as much of the flavor profiles on our menu as possible in order to help get customers what they're looking for.
· Follow food safety standards
· Prepare food and beverages
· Assemble and package orders
· Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
· Maintain a clean and organized workstation
· Clean equipment, service areas, and guest areas
· Stock items, such as cups, lids, etc. at the workstation
· Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
· Meet speed of service standards while delivering accurate orders to guests
· Serve and communicate with guests
· Maintain a guest-focused culture in the restaurant
· Communicate effectively and professionally with managers and coworkers
· Organize and maintain stock room and refrigerated areas
Key Competencies
· Works well with others in a fast-paced TEAM environment
· On time, demonstrates honesty and a positive culture
· Willingness to learn and adapt to change
· Guest focused
. Greet Guests with a warm smile/ tone of voice within 3-5 seconds
Physical Demands/Working Conditions:
· Standing on feet
· Repetitive motion, including bending, stooping, and reaching
· Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Benefits:
- Employee discount
- Paid training
Work Location: In person
Salary : $12 - $15