What are the responsibilities and job description for the Crew Member position at Dunkin'?
We are looking for Crew Members to join our Dunkin' team! Crew Members are responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.
Responsibilities:
Team Environment:
- Work well and interacts with others respectfully
- Respond positively to coaching and feedback
- Communicate with team members
- Able to learn and execute multiple tasks
Operational Excellence:
- Provide great guest service
- Resolve guest issues
- Follow Brand standards, recipes, and systems
- Follow safety, food safety and sanitation guidelines; comply with all applicable laws
- Maintain clean and neat work environment
Profitability:
- Execute restaurant standards and marketing initiatives
- Handle POS transactions and payments with accuracy
- Prepare and deliver all products according to Brand standards
Skills and Qualifications
- Fluent in English
- Basic computer skills
- Capable of counting money and making change
- Able to operate restaurant equipment (minimum age requirements may apply)
Everything we do is about you. From chefs who create exciting new flavors, to crew members who know exactly how you want your drink—we prioritize what you need to get you on your way. We strive to keep you at your best, and we remain loyal to you, your tastes and your time. That’s what America runs on.
Dunkin' is the world's leading baked goods and coffee chain, serving more than 3 million customers each and every day. True to our name, we offer 50 varieties of donuts, but you can also enjoy dozens of premium beverages, bagels, breakfast sandwiches and other baked goods.