What are the responsibilities and job description for the Mokena Dunkin Crew Member position at Dunkin & Baskin Robbins?
Mokena Dunkin Donuts / Baskin Robbins is Now Hiring!
We currently are seeking passionate Crew Member. Our Crew Member possess an unwavering commitment to mastery by ensuring unequaled quality and service. They focus on engaging with our customers, delivering the Dunkin brand, and keeping up the daily coffee shop functions.
Responsibilities
What Does it take to be a Successful Barista?
In addition to modeling Dunkin culture, values, and following policies and procedures, principal responsibilities include, but are not limited to:
Delivers Engaging Customer Service
- Welcomes customers to the store, engaging with them throughout their store experience.
- Determines customer needs by asking questions and sharing product knowledge.
- Demonstrates that customers come first by serving them with a sense of urgency.
- Delivers Operational Excellence
- Provides consistent quality in the preparation of drinks and brewing of coffee and tea.
- Participates actively in training to learn new and promotional products. Continually works to expand product knowledge of coffee and tea.
- Maintains a clean and well-stocked store.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business.
Qualifications
The Ideal Candidate will:
- Carry a friendly, energetic, personable demeanor and have a passion for great customer service, with a customer-first mentality.
- Exhibit a strong focus on quality with an interest in learning more about coffee.
- Be extremely reliable and punctual.
- Enjoy working in a team environment and building great relationships with their coworkers.
- Be able to work quickly, embrace and learn new information, multi-task, and incorporate feedback into personal performance.
- Have the ability to perform various physical tasks during the work shift.
What Benefits do Baristas Receive?
At Mokena Dunkin, we hire the best people and are committed to supporting our employees and rewarding them for their work. That’s one of the reasons we offer the following benefits:
- Within1-3 months as a Dunkin Team Member you will have the opportunity to become a certified Barista and receive a pay increase.
- Flexible schedule.
- Opportunities for growth and advancement.
“You are applying for work with a franchisee of Dunkin’ Donuts /Baskin-Robbins, not Dunkin’ Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.”
Job Types: Full-time, Part-time
If you're ready to join a dynamic team that values hard work and fun, apply today to become a Crew Member at Dunkin'! Your journey starts here!
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid training
- Referral program
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Quick service & fast food restaurant: 1 year (Preferred)
Work Location: In person
Salary : $15 - $18