What are the responsibilities and job description for the Assistant Manager position at Dunkin' & Baskin Robbins?
Assistant Manager – Dunkin’
At Dunkin’, we believe great coffee and great people are what keep the world running. As a proud Dunkin’ franchisee, we’re committed to fostering a positive and supportive work environment where our team members can grow and thrive. We're currently seeking an energetic and experienced Assistant Manager who’s ready to take the next step in their leadership journey and help lead a team dedicated to delivering fast, friendly, and high-quality service.
What You’ll Do
As the Assistant Manager, you’ll support the Restaurant Manager in overseeing daily operations, developing team members, and achieving business goals. You’ll be a hands-on leader, ensuring every shift runs smoothly and every guest leaves happy.
- Lead and motivate crew members to deliver great guest experiences
- Support training and development of team members to maintain high standards
- Manage daily operations, including inventory, cash handling, and store cleanliness
- Assist in hiring, onboarding, scheduling, and performance evaluations
- Monitor sales performance and labor costs to achieve profitability goals
- Ensure compliance with all Dunkin' brand standards and safety regulations
- Step in as the manager-on-duty as needed to keep the store running smoothly
What You Bring
- Previous supervisory or management experience in food service, retail, or hospitality
- Strong communication and leadership skills
- Ability to train, motivate, and lead a team
- Focus on guest service and satisfaction
- Problem-solving skills and a results-driven mindset
- Must be at least 18 years of age
- Availability to work flexible hours including mornings, evenings, weekends, and holidays
Perks and Benefits
We’re proud to offer benefits that help you thrive both on and off the clock. Eligibility may vary based on position and tenure, but may include:
- Weekly Pay
- Flexible scheduling
- Growth opportunities and career development
- Health, dental, and vision insurance
- 401(k) retirement options
- Paid time off
- Tuition assistance
- Employee Assistance Program (EAP)
- Free or discounted Dunkin’ products
- Recognition programs and employee rewards
REQUIREMENTS
In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.
We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!
You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.