Technical Sales Specialist

COMPANY SUMMARY

Based in Minnesota, Duncan Company is one of the largest stocking industrial distributors in the Upper Midwest. We offer an extensive inventory of high-quality products, including ball valves, butterfly valves, actuators, instruments, controls, safety products, and piping specialties. Partnering with leading manufacturers, we ensure you have access to reliable solutions for your industrial needs. Being proactively involved during all stages of a project's life cycle from conception, design, completion, and into post-sale support allows Duncan Co. to provide the best solutions and products to meet both the application and customer needs and requirements.

POSITION SUMMARY

The Technical Sales Specialist is a detail-oriented and customer-focused position to support our sales team by handling technical sales activities, including quoting, valve and actuator sizing, bid package preparation, and order entry. This role requires strong technical knowledge, excellent communication skills, and the ability to collaborate with both customers and internal teams to ensure accurate and timely project execution.

Key Duties and essential functions:

• Assist customers with valve and actuator selection, sizing, and application support to meet project requirements.
• Prepare accurate and competitive quotes based on technical specifications and customer needs.
• Compile and submit comprehensive bid packages, ensuring compliance with project requirements.
• Process and manage order entries, verifying accuracy and resolving any discrepancies.
• Work closely with outside sales, engineering, and production teams to ensure smooth order fulfillment.
• Provide technical support and guidance to customers throughout the sales process.
• Maintain up-to-date knowledge of products, industry standards, and company policies.
• Develop and nurture relationships with customers, suppliers, and internal stakeholders.
• Accompany and assist salespeople at customer sites and trade shows.

Required Qualifications:

• High School Diploma
• 3-5 years working in a technical sales role
• Strong technical background.
• Proficiency in CRM and ERP software for quoting and order management.
• Excellent communication skills, both verbal and written.
• Proficient in using CRM software, Microsoft Office, and other related tools.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Strong analytical skills for sizing and selecting pumps based on customer specifications.
• Attention to detail.
• Strong problem-solving skills.

Preferred Qualifications:

• Prior experience in inside sales, technical sales, or applications engineering, preferably in the valve or industrial equipment industry.
• Experience in project management.

Physical Demands and Work Environment:

Physical Demands:

• Primarily works in an office setting, requiring prolonged periods of sitting at a desk using a computer.
• Frequent use of hands and fingers for typing, writing, and handling documents.
• Occasional standing, walking, bending, and reaching to access files or office equipment.
• May need to visit construction sites, which can involve walking on uneven terrain, climbing ladders, or standing for extended periods.
• Requires visual acuity to review detailed drawings, blueprints, and technical documents.
• Occasional lifting of materials, files, or equipment up to 25 pounds.

Work Environment:

• Typically work in an office environment with standard lighting, temperature control, and minimal noise levels.
• May require travel to project sites, contractor offices, or client meetings.
• When visiting job sites, exposure to construction-related hazards such as dust, noise, and varying weather conditions may occur.
• May experience occasional high-pressure situations when meeting bid deadlines.

Benefits:

• Health insurance
• 401(k)
• Dental insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation: $32.49 - $38.58/hour dependent on qualification and experience

We are an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.