What are the responsibilities and job description for the Referral Specialist - Radiation Oncology position at Duly Health and Care?
Overview:
Position Highlights:
Qualifications:
The compensation for this role includes a pay range of $16.35-24.52, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.
INDHP
Referral Specialist - Schaumburg - Radiation Oncology
Position Highlights:
- Full-Time, 40 hours/week
- Office Hours: Monday-Friday, 7:30-4:00pm
- Location: Schaumburg (*Brand New Office Building*)
- Travel: As needed
Benefits:
- Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
- Access to a mental health benefit at no cost.
- Employer provided life and disability insurance.
- $5,250 Tuition Reimbursement per year.
- Immediate 401(k) match.
- 40 hours paid volunteer time off.
- A culture committed to community engagement and social impact.
- Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.
Under the direction of Radiation Oncology leadership, the Referral Specialist is responsible for incoming calls and referral/authorization requests from Patients and Oncology Physicians. The Referral Specialist is responsible for processing internal and external referrals requests which includes but is not limited to; obtaining and submitting medical records, verification of eligibility, obtaining benefit coverage determinations, providing network steerage and referral issue resolution. These activities are designed to support the delivery of quality, appropriate health care and health care promotion for all patients.
This position is primarily Telephonic, computer driven, and office based.
Qualifications:
- Working knowledge of Epic system preferred
- Experience in ARIA or other Record and Verify platforms preferred
- Experience working with physicians and clinical staff
- Two years of experience in a patient/client-facing role and/or familiarity with insurance/ authorizations preferred
- Understanding of medical terminology
- Proficient computer navigation skills, with basic/advanced Microsoft Office/Outlook and intra/internet experience
- Working knowledge of Epic system preferred
- Experience with phone and work queues
- Knowledge of OSHA, HIPAA, and employment legislation
- High School Diploma or GED required; College Education preferred
The compensation for this role includes a pay range of $16.35-24.52, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.
INDHP
Salary : $16 - $25