What are the responsibilities and job description for the Optical Assistant - NCEENT of Cary position at Duke?
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
Duke Health Integrated Practice
Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.
JOB LOCATION
NCEENT of Cary - 1010 Tryon Village Drive
JOB SUMMARY
We are seeking an Optical Assistant to be an integral member of the healthcare team and provide direct and indirect care to patients.
JOB DUTIES AND RESPONSIBILITIES
- Interprets optical prescriptions.
- Fits and services optical appliances such as spectacle frames and lenses.
- Assists with contact lens fitting.
- Assists with ordering contact lenses and eyeglasses from vendors.
- Verify and enter billing information.
- Collect patient payments.
- Obtain authorizations from insurance companies if necessary.
- Enter and post patient payments.
- Check in eyeglass and contact lens orders (verify prescription meets ANSI standards).
- Answers phone.
- Seats and calls patients.
- Notifies patients when optical products are ready for pick up.
- Checks on status of orders.
- Inputs and maintains patient information in the computer and charting system.
- Cleans displays.
- Filing.
- Perform other duties as described herein.
JOB ELIGIBILITY REQUIREMENTS
- High school diploma or general education degree (GED).
- One-year related experience and/or training; or equivalent combination of education and experience.
JOB HOURS
The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.