Lead & Market Development Representative

If you are looking for a revenue-driving, frontline role that transforms marketing engagement into qualified sales opportunities, this may be for you!

As part of our Customer Excellence Team, the Lead & Market Development Representative is responsible for converting contacts and inquiries into qualified leads that generate sales opportunities and revenue growth. This role bridges marketing and sales by proactively engaging prospects from multiple sources including tradeshows, webinars, website interactions, and targeted outreach to qualify needs, nurture interest, and drive conversion into the sales pipeline. Through effective communication, follow-up, and data management, this position directly impacts the company’s ability to achieve revenue growth and expand market presence across our portfolio of services.

This is hybrid position so candidates will need to be willing to commute to the Elgin, IL, corporate office during the week as needed.

What you will do:

• Conduct proactive outreach via phone, email, and/or social platforms using HubSpot and other CRM tools.
• Follow up on all potential leads generated from tradeshows, webinars, website activity, Google Alerts, Citylitics/GovWin IQ, state reporting systems, and targeted email campaigns.
• Qualify leads through structured conversations, data review, needs assessment, and decision-making criteria.
• Coordinate meeting scheduling and handoffs with Sales Scheduler and/or Outside Sales Representatives.
• Maintain accurate and current records in CRM, ERP, and other sales tracking systems.
• Collaborate with Area Sales Managers, Marketing Coordinator, and Outside Sales Representatives to optimize lead nurturing and conversion.
• Track metrics such as calls, emails, meetings booked, and conversion rates.
• Perform other duties as assigned.

Ready to start your adventure with us? Apply now if you:

• Have a degree in business, marketing, or related field preferred.
• Have at least 1 year of experience in inside sales, outside sales, business development or marketing support roles.
• Have industry experience in municipal services, utilities, or infrastructure markets, preferred
• Have proven ability to establish trust and build relationships quickly with colleagues, prospects and clients.
• Have excellent verbal and written communication skills.
• Have strong organizational and follow-up abilities.
• Have proficiency in CRM systems like HubSpot, ERP systems, and Microsoft Office Suite.
• Have proficiency in Citylitics or GovWin IQ.
• Have proven ability to establish trust and build relationships quickly with prospects and clients.
• Have proven ability to handle multiple priorities in a fast-paced environment.
• Are self-motivated, professional, and adaptable to change based on needs of the team and company.

Why Duke's?

• We offer a safety-focused team environment
• Medical, dental, and vision insurance options with HSA and FSA plans available
• Company-paid basic life, AD&D, and disability Insurance; supplemental options available for purchase
• Company-paid holidays and paid time off (PTO)
• Safe Harbor 401K Retirement Savings Plan with up to 4% company match and immediate vesting in company match once eligible
• Employee Assistance Program (EAP)
• Employee Recognition and Rewards Program
• Career advancement opportunities with access to online learning
• Employee discounts program

Duke's reserves the right to offer the selected candidate a salary or wage that's commensurate with the market, qualifications, experience, education, skills, training, certifications, and/or seniority.

Duke's is a Drug-Free Workplace.

Equal Opportunity Employer

Duke’s Root Control, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sexual orientation, national origin, disability status, marital status, genetics, protected veteran status, sexual orientation, gender identity or expression, amnesty, or any other protected classes in accordance with applicable federal, state and local laws. Duke’s Root Control, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Let us know how we can support you.