What are the responsibilities and job description for the Arcade Attendant position at DUCK!?
Overview
We are seeking a friendly and energetic Arcade Attendant to join our team at our entertainment facility. This role involves providing exceptional guest experiences, managing arcade operations, and ensuring a safe and enjoyable environment for visitors of all ages. The ideal candidate will have a passion for customer service, experience in event management, and the ability to handle various guest interactions with professionalism. Previous experience in hospitality, food service, or resort settings is a plus. This position offers an exciting opportunity to be part of a dynamic team dedicated to creating memorable entertainment experiences.
Responsibilities
- Greet guests warmly and provide assistance with arcade games and activities
- Maintain cleanliness and organization of arcade areas and equipment
- Oversee guest safety, including lifeguard or safety supervision as needed
- Handle guest inquiries, resolve conflicts, and manage complaints effectively
- Assist with event setup, management, and coordination during special occasions or parties
- Enforce rules and policies to ensure a safe environment for all visitors
- Provide information about attractions, food services, and upcoming events to guests
- Support food service operations if applicable, including order taking and serving
Skills
- Excellent customer service and guest relations skills
- Strong conflict management abilities to handle challenging situations diplomatically
- Experience with cash handling and point-of-sale systems
- Background in events management or hospitality is advantageous
- Lifeguard experience or safety certification preferred
- Experience working with children in recreational or educational settings
- Public speaking skills for engaging with guests during events or announcements
- Familiarity with food service operations is a plus
- Ability to work in a fast-paced environment while maintaining professionalism
- Enthusiasm for creating fun and memorable experiences for guests
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Expected hours: No less than 15 per week
Work Location: In person
Salary : $15 - $20