What are the responsibilities and job description for the Lobby Houseperson | Dubois Fairfield Inn position at Dubois Fairfield Inn?
Responsibilities
- Clean and service assigned hotel public areas according to franchise and hotel standards.
- Maintain cleanliness and presentation of lobbies, hallways, elevators, restrooms, meeting rooms, and other guest-facing areas.
- Set up, arrange, and break down meeting and event spaces as needed.
- Assist with guest room turnover and room inspections when required.
- Deliver guest-requested items such as towels, linens, toiletries, and amenities to guest rooms in a timely manner.
- Handle guest requests and complaints professionally to ensure guest satisfaction.
- Fold, organize, and distribute laundry and linens as needed.
- Report maintenance deficiencies, safety hazards, and lost-and-found items promptly.
- Complete deep-cleaning and seasonal cleaning projects as scheduled.
- Restock housekeeping carts, supply closets, and storage areas at the end of each shift.
- Follow all housekeeping procedures, safety guidelines, and security protocols.
- Maintain the confidentiality and security of guest rooms and hotel property.
- Perform other duties as assigned.
- Minimum one year cleaning experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Knowledge of proper chemical handling.
- Bilingual English/Spanish a plus.
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
Benefits:
Health Insurance, 401K Plan, Vacation & Paid Time OffSalary : $16