Warehouse Operations Manager

Our client is an industry leader in construction chemicals and building materials. The company is now launching a new shower and accessories business line, a high-priority initiative backed directly by ownership.

They need a hands-on Operations Manager to stand up and run this business from end to end. That covers inbound purchased finished goods, inventory, kitting, light assembly, warehouse setup and outbound distribution. This is a different model from the company's core process-manufacturing operations. Instead of making products from raw materials, this team will source finished accessories, store them, assemble them into kits and ship them in high volume.

This is a rare chance to build a new operation from the ground up while working closely with senior leadership and ownership. It's also part of succession planning, with a long-term path towards more senior supply chain roles.

Key Responsibilities

• Lead the operational setup and launch of the accessories business, including designing the warehouse layout, kitting and assembly areas, workflows and processes.
• Build a scalable supply chain and distribution model that supports commercial goals and fast growth.
• Define inventory and stocking strategies, including segmentation, replenishment, stock levels and service targets, while balancing customer demand, working capital and cost.
• Oversee kitting, light assembly and high-volume order fulfillment so that product kits are put together accurately and efficiently.
• Develop and optimize distribution and transportation strategies across parcel, LTL and other delivery methods.
• Manage supplier and vendor performance for purchased finished goods.
• Lead the day-to-day team, including a Warehouse Supervisor and a growing group of pickers and packers. Set clear responsibilities, standard work, accountability and a focus on safety, quality, productivity and service.
• Work with Commercial, Procurement, Customer Service, Finance and Engineering to set operating requirements and performance targets.
• Set and track operational KPIs, find root causes of performance gaps and drive measurable improvements.
• Use ERP data and Excel to build reports, analyze performance and create business cases for investments in footprint, systems, resources and transportation.
• Present updates and recommendations to senior leadership and ownership.
• Follow all quality management and EHS requirements.

Qualifications

• Bachelor's degree in Supply Chain Management, Operations Management, Logistics, Business, Engineering or a related field (required).
• 7 years of progressively responsible experience in supply chain, distribution, logistics or operations, including at least 3 years leading teams.
• Hands-on experience with kitting, light assembly and high-volume distribution or fulfillment.
• Experience standing up a new warehouse, distribution operation or business line is strongly preferred.
• Solid background in inventory management, replenishment planning and logistics, including parcel and LTL.
• Strong systems skills, including ERP and inventory management platforms (Microsoft Dynamics 365 is a plus), plus advanced Excel for reporting and analysis. Familiarity with WMS, TMS or Power BI is a plus.
• APICS CSCP or CPIM, or Lean Six Sigma certification, is preferred.
• Experience in building materials, shower systems, home improvement accessories or similar product distribution is a plus.
• Polished, confident communicator who can work comfortably with both warehouse teams and company ownership.
• Comfortable being hands-on on the warehouse floor while bringing a strategic, academically grounded view of supply chain.
• Ability to travel occasionally to support suppliers, distribution sites and business setup.