What are the responsibilities and job description for the Inside Sales Manager position at DSI Systems?
DSI Systems Inc., the nation’s largest home services distributor, has an immediate opening for a motivated individual to fill an Inside Sales Manager (ISM) position for the North Texas Region. As the ISM, you will be responsible for managing authorized retailers, providing support, examining, and understanding the dealer business needs. You will be accountable for growing the territory through existing accounts and new dealer acquisitions. To succeed in this role, your primary goal will be to increase activations through all verticals.
This is an office-based or remote position and will require minor travel to company events as requested.
About DSI
Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.
At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential.
Responsibilities
- Represent DSI to our dealer base and build key relationships with our vendor partners. Be an advocate for our dealers while advising their business on key metrics, marketing, and growth
- Network with existing dealers and introduce them to new business opportunities
- Set weekly, monthly, and quarterly goals and consistently measure performance
- Exceed goals in sales and activation targets
- Measure progress weekly with market conditions, dealer performance, training, and prospect pipeline
- Maintain new dealer pipeline, contact activity, and onboarding status.
- Provide onboarding and training support to dealers and ensure a successful launch
- Push to get new dealers active
- Work with the credit and accounting department
- Place orders for equipment and process RAs
- Execute other company initiatives and directives through the dealer base
- Sales Professional with a strong background and proven track record
- Dynamic, highly motivated individual with the integrity and passion to succeed
- Prompt, strategic, highly organized, effective time management, goal-oriented with proven results
- Ability to understand the competition and how to position your dealers to succeed in a competitive marketplace
- Ability to learn industry key metrics and translate them into an executable action plan.
- Experienced in business discussions, including financials, cash flow, and marketing tactics, with independent business owners
- Experience with subscription-based services and face-to-face marketing tactics
- Proficient with Word, Excel, PowerPoint, and Outlook
- Knowledge of Video, Broadband, Wireless, and Security industries – Preferred
- Bilingual - Spanish Preferred
- Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period
- 401k Plan with employer matching
- Paid vacation, personal/sick days, and bereavement time
- Employee Profit Sharing Program
- 50% AT&T wireless discount
- Paid training
- DSI employee purchase program
- Bonus Programs
- Advancement opportunities, we prefer to promote from within!
