What are the responsibilities and job description for the Security Operations Manager position at DSI Security Services?
DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD — “Do What You Say You Will Do,” DSI is committed to accountability, professionalism, and delivering consistent, high-quality service.
We believe success starts with our people. Through thoughtful recruiting, ongoing training, and strong operational support, DSI creates work environments that align with both our clients’ expectations and our core values. Our focus on integrity, teamwork, and continuous improvement allows us to build long-term partnerships with clients while providing meaningful career opportunities for our employees.
DSI is adding to its ranks in the Houston, TX area. Come join our fast-growing team as a Security Operations Manager.
Duties:
- Act as a liaison with the client and ensure a portfolio of clients are provided with high quality security services to protect people and property.
- Responsible for the day-to-day operations at the site location, including client and employee relations
- Manage multiple teams of Security Officers, Site and Shift Supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support.
- Maintain a safe and secure environment for customers and employees while providing general security duties to our client.
- Interact with a variety of persons including clients, visitors, employees and the general public.
- Communicate with Branch management regarding all issues, scheduling, staffing and record keeping that are related to client.
- Following post instructions specific to the client.
- Promoting safety by being alert to observe, correct and report any hazards.
- Contributes to team effort by accomplishing related results
Position Requirements:
- A high school diploma or equivalent
- Valid driver's license
- Two years of business management/supervisory experience.
- Previous Contract Security, military or law enforcement experience required.
- Have reliable means of transportation and communication
- Pass all required background and drug screenings
- Be customer service oriented
- Basic to intermediate computer skills
- Effective written and oral communication skills
- Paid Holidays
- 401K/403b Plan
- Dental Insurance
- Paid Vacation
- Vision Insurance
- Medical Insurance
- Life Insurance
Required Screenings
- Criminal Background Check
- Motor Vehicle
- Drug Screen
Join us as we strive for excellence in our branch operations while delivering outstanding service to our customers!