What are the responsibilities and job description for the Technology Solutions Technician(ESS Level III / IV) position at DSI Security Services?
Technology Solutions Technician (ESS Level III / IV)
Company Overview
DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD — “Do What You Say You Will Do,” DSI is committed to accountability, professionalism, and delivering consistent, high-quality service.
We believe success starts with our people. Through thoughtful recruiting, ongoing training, and strong operational support, DSI creates work environments that align with both our clients’ expectations and our core values. Our focus on integrity, teamwork, and continuous improvement allows us to build long-term partnerships with clients while providing meaningful career opportunities for our employees.
Job Summary
DSI Technology Solutions is seeking an experienced Technology Solutions Technician (ESS Level III / IV) to install, program, service, and maintain integrated low-voltage security systems. This role supports complex commercial and government projects and requires strong technical expertise, professionalism, and the ability to travel extensively.
This is a hands-on, field-based role for experienced technicians only.
What You’ll Do
- Install, program, service, and troubleshoot:
- IP & analog camera systems (NVRs)
- Access control systems & electric door hardware
- Intrusion detection & panic systems
- Intercoms, VoIP intercoms, and call boxes
- Turnstiles, controlled entry, and weapons detection systems
- Perform rough-in, trim-out, programming, training, and project close-out
- Manage installation projects from design through completion
- Install low-voltage cabling, fiber termination, patch panels, switches, and IP devices
- Perform basic network configuration (IPv4, IP addressing)
- Review plans, manuals, and work orders to ensure compliance
- Complete accurate As-Built documentation
- Provide remote programming and technical support when needed
- Maintain company tools, equipment, ladders, and vehicles
- Maintain a clean, safe, and organized job site daily
- Follow all safety standards and company policies
- Travel extensively (company pays or reimburses all expenses)
Required Qualifications
- Minimum 5 years of electronic security or low-voltage systems experience
- High School Diploma or GED
- Valid driver’s license and proof of auto insurance
- Working knowledge of commercial security & control systems
- NTS Level 1 certification or equivalent experience
- Ability to obtain:
- U.S. Government Security Clearance
- NTS Level 1 Certification within 1 year of hire
- Must pass background check, security clearance, and drug screening
- Professionalism, honesty, and trustworthiness required at all times
Preferred Skills
- IP camera systems & access control software
- Fiber termination & structured cabling
- Windows & Linux system installation
- Project coordination and multitasking
- Strong written and verbal communication
Physical Requirements
- Lift, carry, push, and pull up to 50 lbs
- Prolonged standing, walking, climbing, bending, and reaching
- Work indoors and outdoors in varying weather conditions
- PPE required when applicable
Schedule & Work Environment
- Monday–Friday, typically 7:00 AM – 5:00 PM
- Start times may vary by site (as early as 6:00 AM)
- Commercial and government job sites
Important Notice
This position is intended for experienced technicians. Entry-level candidates without substantial electronic security or low-voltage experience may not be considered.
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DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.
DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources.