What are the responsibilities and job description for the Security Account Manager position at DSI Security Services?
DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD — “Do What You Say You Will Do,” DSI is committed to accountability, professionalism, and delivering consistent, high-quality service.
We believe success starts with our people. Through thoughtful recruiting, ongoing training, and strong operational support, DSI creates work environments that align with both our clients’ expectations and our core values. Our focus on integrity, teamwork, and continuous improvement allows us to build long-term partnerships with clients while providing meaningful career opportunities for our employees.
Job Summary
DSI Security Services is seeking a Security Account Manager to oversee daily security operations for a designated client site located in the Elwood, IL area.
This position is primarily a day shift role, Monday through Friday; however, flexibility is required to work evenings, weekends, or holidays as operational needs arise.
Key Responsibilities
Account & Site Management
- Oversee day-to-day security operations at an assigned client site
- Serve as the primary point of contact for the client and site leadership
- Ensure proper staffing, training, and post coverage
- Provide coverage for open posts as needed
- Review daily activity and incident reports for accuracy and completeness
- Conduct routine site inspections and audits
- Maintain familiarity with client-specific SOPs and post instructions
- Manage uniforms, equipment, and site supplies
Personnel Management
- Interview, hire, and train security personnel
- Manage scheduling to ensure coverage while controlling overtime
- Enforce DSI policies, Code of Ethics, and Uniform Standards
- Support employee retention and engagement efforts
- Communicate regularly with site supervisors and officers
- Conduct performance evaluations and corrective action when necessary
- Monitor completion of client-required training and certifications
Qualifications
- Account management or site leadership experience required
- Contract security experience strongly preferred
- Strong verbal and written communication skills
- Proficient in Microsoft Office applications
- Highly organized with strong time-management skills
- Customer-service focused with the ability to build strong client relationships
- Valid driver’s license with a clean driving record
- Must meet all pre-employment requirements
What We Offer
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Vacation
- Paid Training
- Free Uniforms
DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.
DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources.
Salary : $24