Director of Operations (Facilities Services)

DSC Solutions provides cutting-edge programs designed to deliver fully customized, industry-specific approaches to facilities services. By proactively managing resources, mitigating risks, and enhancing communication, we maximize efficiency in diverse operational environments. Our methodology integrates best practices, advanced technology, and tailored management strategies to consistently achieve world-class results that meet both financial and operational objectives. At DSC Solutions, we are committed to delivering high-quality outcomes aligned with the unique needs of each client.

This is a full-time hybrid role located in Lancaster, PA, with opportunities for remote work. The Director of Operations will oversee the daily management of operational workflows, foster team development, and ensure compliance with budgetary and project goals. Primary responsibilities include directing facilities management programs, analyzing performance metrics, optimizing operational processes, setting budgets, and ensuring exceptional service delivery to clients. Collaboration with teams and stakeholders to improve efficiency and achieve organizational goals will also be a core function of this role.

• Strong expertise in Operations Management and process improvement
• Proven ability to perform Data Analysis and utilize Analytical Skills to drive decisions
• Experience in Team Management and leadership to develop and guide teams effectively
• Competence in overseeing financial operations, including Budgeting and cost management
• Demonstrated excellence in Customer Service to maintain and grow client relationships
• Exceptional organizational and problem-solving skills
• Bachelor’s degree in business, management, or a related field required; advanced degree preferred
• Previous experience in facilities services or similar industries strongly preferred