What are the responsibilities and job description for the Sales Associate / Customer Service Representative position at Drybar Shops?
(POSITION LOCATION - Drybar Fairfax Corner, Fairfax, Virginia)
Bring your outgoing, fabulous personality! You take care of clients, we take care of you. Our employees love being a part of our team!
Drybar is an upscale blow-dry salon, and our tagline says it all: No cuts. No color. Just blowouts. Drybar Fairfax Corner is seeking a professional, friendly, and highly organized Front Desk Representative. The ideal candidate will manage the reception area, provide administrative support, and ensure a welcoming environment for our clients. You will be responsible for creating a positive first impression and assisting with various office tasks in a timely manner. WEEKEND WORK REQUIRED.
Sales Associate / Customer Service Representative Benefits:
- Competitive compensation plan with potential to make $23 to $27 per hour based on performance
- Free monthly service
- Membership sales bonus
- 401k, with employer matching benefit
- Retail products discount
- Ongoing training
Sales Associate / Customer Service Representative Qualifications:
- Experience providing over-the-top, amazing hospitality and customer service is essential
- Enjoys communicating with clients and creating memorable experiences
- 1 years experience in a fast-paced, customer service-centric environment (hospitality industry, customer service representative, store associate, or similar position)
- Experience with Point-of-Sale Systems strongly preferred
- Resolves conflict - ability to de-escalate tensions and navigate disagreements with composure to reach a mutually acceptable outcome
- Maintains professional demeanor under pressure - able to understand a customer's frustration and remain calm, especially in difficult situations
- Ability to multitask with ease and independently troubleshoot problems
- Frequently required to stand and/or walk for duration of 6-8 hour shifts
- High school diploma or equivalent
- Drybar follows all applicable federal, state and local laws regarding background checks
Salary : $23 - $27