What are the responsibilities and job description for the Sales Associate / Customer Service Representative position at Drybar Shops?
Overview:
Sales Associate / Customer Service Representative Benefits:
Sales Associate / Customer Service Representative Qualifications:
Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients.
Sales Associate / Customer Service Representative Benefits:
- Base pay beginning at $14/hr with potential to earn additional commissions on membership sale, retail sales, package sales!
- Paid Time Off, vacation and sick
- Free monthly blowout services
- Flexible hours to fit your work life balance with set schedules that don't change week over week
- Discounts on all retail products
- Clear career path to grow as a professional - we LOVE to promote from within!
- Ongoing paid training
Sales Associate / Customer Service Representative Qualifications:
- 1 years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
- Previous experience working with technology based systems strongly preferred
- Previous salon/spa experience preferred but not required
- Ability to promote and sell hair products, services, and memberships
- High school diploma or equivalent
- Ability to work in fast paced enviornment, stay organized and calm during busy periods
- Excellent problem solving and troubleshooting skills
- Track record in providing over-the-top, amazing customer service!
- Multitasking: ability to greet clients, answer phone calls, book services, and check out clients efficiantly
- Ability to stand and walk for much of their 6-8 hour shift
- Problem solver – use logic and support resources to solve problems at the front desk
- Maintains professional demeanor under pressure
- Drybar follows all applicable federal, state and local laws regarding background checks
Benefits:
Employee Discounts, Job Training, Vacation & Paid Time OffSalary : $14